NoBroker Rent, Buy, Sell Flats

I have been using NoBroker for many years, and this year I also took their paid plan for listing a rental property. With the paid plan, they now assign you a Relationship Manager (RM). The RM has essentially become a middleman, and all communication with potential leads goes through them. NoBroker no longer allows direct interaction with interested tenants, making it impossible to schedule visits with potential leads. The app hides their contact information, even for paid customers, so you are entirely dependent on the RM. Unfortunately, the RM doesn’t seem to care much. They appear understaffed and don’t follow up with tenants, leading to the loss of potential renters. The RM barely manages to take your calls, returning perhaps one out of five to eight attempts. It's been a whole month now, and despite around 1,000 views and 70 expressions of interest, the RM has failed to arrange a single visit. It seems the RM’s role is more about selling your listing to convert tenants into paid customers rather than actively engaging them for visits.

I had availed Packers and Movers service last week for which I clearly mentioned that I would need an exclusive vehicle and not a shared one. However, they booked a shared service but each time they called me from booking till service date, they told it is an exclusive service. On the day, vendor partner told it is a shared service and I was shocked because in each call they assured me that it is an exclusive service. I had to make multiple calls to get this resolved and as such a revised quote was told over phone with assurance that consolidated invoice will be sent to my mail ID post the service completion and to make the difference payment to vendor directly. It has been 5 days and multiple calls but I am yet to receive the invoice. Added to this on the day of movement, vendor partner vehicle dropped the packing guys and material and left to take other works. During the booking time and during all my conversations, I clearly mentioned that my society allows movement only between 9am-6pm and despite that transport vehicle came only at 7Pm for loading. And all this while, movement manager was never available and my calls were always forwarded to others. Why assign a movement manager when they are never available at all. Even FRM did not pick my calls. Worst service I have faced in the recent past and I am never going to trust you guys again.

I am new to NoBroker. Being an NRI I was in need of a trusted source to take care of my property. Got to know that NoBroker service was trustworthy through my friend and wanted to give a try. I contacted NoBroker and my connect with them got strong as their timely service was very good. They were able to find a good tenant within a month ,specifically satisfying all my expectations. I would like to highlight that my experience with Relationship Manager(Mrs. Vinita) and Field Manager(Mr Shashikumar) are extremely good. They were always available for me inspite of my timings to reach them was out of their working hours. Based on my experience, I recommend NoBroker for all your property related services. Definitely their service will be beyond your expectations.