Nike Studios

First of all, I just downloaded the update and I noticed they took away the “Cancel Membership” button. Shady. Other than that, this app feels like it’s missing a lot for a company with as many resources as Nike. While it looks nice and has never really been buggy for me, it doesn’t have calendar integration, it doesn’t send you notifications if you’ve been accepted into a class from the waitlist, it doesn’t allow you to sort or hide other studios in the Book section (Why would I want to scroll through a bunch of Texas studios every time I book a class if I live in CA?), and it doesn’t allow you to favorite studios or change your home studio (for all-access members). I’m an all-access member and have found myself booking more at a different studio than the one I signed up in. I’ve been trying for months to change my home studio to the new one because it would be slightly less annoying to book in the app. However the studio manager is not responsive and seems to be dodging me whenever I bring this up. Unreliable management just amplifies how annoying the app is to use. I’m considering cancelling my membership because the combined irritating-ness of management being unhelpful and not being able to modify this stuff in-app myself.

When I click History, I’m shown a number of classes that I’ve taken in the past. However, it doesn’t backtrack all the way to when I started, so there’s no way to track total number of classes taken. Furthermore, when I try to view a past class taken (by clicking on “View”), the whole app times out. I’ve raised these concerns for almost a YEAR now with no resolution. Nobody is fixing this, and it’s frustrating. Lastly, would be nice to sync scheduled classes to a calendar (Google preferably).

Great overall app - please add the ability for classes booked to automatically be added to the calendar. Creates friction to book a class and have to add it to the calendar separately.