my NEXrewards

First and foremost, the rewards are horrendous and unfair. While I understand you want to make a profit, what profit is there to make when there are better malls that provide better rewards for purchases made? How can you expect us to spend $1000 and get a $10 gift card in return while we cant even redeem a simple $10 e nex gift card after spending a $100? Moreover to add on to this, there isn’t any big events or rarely events that we can do to get free gift cards or get bonuses or free items. As a shopper, would you not feel that this is a ridiculous system? I think whatever the reason is you should atleast make the rewards more reasonable as well as the app itself. Give some events, make it fun. It doesn’t have to be a big event or anything but just something small and simple. Do this and i can guarantee you that more people will come and you will get a bigger profit than whatever you’re getting now.

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It is a very good app which lets us redeem points from shopping at stores at NEX and getdiscounts. however I think one thing that could be added is to let people take a picture of the receipt after the purchase and then get the points after (like suntec city’s app) and maybe add more vouchers so that there can be more variety. thank you!