Mobile SinglePoint

This App is so tedious to use, I called USBank and a very helpful lady helped me set up the process by which every few days any money in my account gets moved to another bank. However, now my account is inactivated because I haven’t signed in frequently—which was the whole point of setting it up this way!! Now they need to send me a form, wet signature, send back, verify officer and signatures then they will decide whether or not to re-activate my account. WTH!

Rather than buying other banks (union bank in this case) why not you guys spend some money to fix the stupid tech in your bank. Your portal works only on edge. App Is a joke and since the transition from union to US bank, i have wasted countless hours on this stupidity called singlepoint. Yes it is definitely a single point of all the idiocy and mediocrity. Actually not, even mediocre is much better than this. You guys need at least a few years of work to get to mediocre.

I was a Union Bank customer for over 20 years and now that USBank took over, I am baffled that their business website called “SinglePoint” is so difficult to navigate and the app is not even functional. Since the take over a week ago, I have been able to log on to the app only twice. The other 100 attempts just results in flashing and crashing. Customer service just tells me they should have it working “in a week or two”. Really?