Merge Cruise: Mystery Puzzle

This game has potential but it is very hard to progress because you can’t collect more that 100 coins at a time and then the game eats them up within a minute or two depending on what you are trying to accomplish. I want to like this game but I want longer playtime than two minutes. Usually only play at night after a long day. I don’t have time to open the app every hour to collect coins. Even spending real money on coins didn’t get me far at all. Won’t be purchasing anymore coins because it’s a waste regardless but I’ll stick around to see if they improve the game and make it more playable. And don’t even get me started on all the pop ups as soon as you launch the game. There was like at least 10 pop ups for in game events and stuff that you can’t even attain because like I said it’s hard to progress and nobody has time to log in every hour.

I am on level 103. I really enjoy the game and I have spent money because I did get a little addicted. I want to support and this is a good platform. The last card challenge I needed 3 cards to complete with 10 days left. I purchased coins just to get the rainbow cards and never received them getting high level duplicates repeatedly. I would think the algorithm would allow for completion if you are that close. I have spent more money than I should have and sill come up short. Not everyone can spend money but some of the campaigns are not worth playing since it is impossible to obtain enough roses, money requirements for the disco, or items to participate in. Suggestion… re-evaluate pricing structure and offer incremental free coins so everyone has an incentive to play. It is making it difficult to continue with no progress.

I’ve contacted customer service twice and they not only responded promptly but they actually gave support and went above and beyond fixing the issues I had. This merge game has a few unique differences that sets it apart from other merge games. The energy can be accumulated every hour and it gives many many opportunities to earn energy along the way. But beyond that, I give 5 stars based on customer service alone, it’s so rare these days but goes a long way.