Meela - Birth support and more

This is the worst company I have ever been involved with. I had all the problems others mentioned with the profile not working right and other issues too. I had to pay 7.99 to respond to ONE client who I never heard from. Then I noticed on my bank statement they charged me the $7.99 twice- same date and time. I emailed them many times to get a refund and NO ONE EVER responded. I finally just let my bank look into it and they refunded my money NOT Meela. Then I paid the $4.99 monthly to respond to clients and again never heard from any. I canceled my membership but was still charged $4.99 the next month and again wouldn’t respond to request for refund. I went through and canceled a second time and just decided to cut my losses and go. I strongly DO NOT recommend.

It’s an awesome concept and everything has been very user friendly, except that as a doula it doesn’t show you if the customer has reached out to a pro already. And very old posts don’t disappear once the due date is past. These features would make it even more helpful on our end. Thank you! Update April 2023: So, I have yet to get their method of payment to work, and have not found anyway, contact them to fix it. When I search my area on the website my profile doesn’t show up, only 2 other profiles. Why is this? Also, as of 3 days ago, there have been no new clients in the search function in any of the areas. Something is not working, and there isn’t a way to reach out to get it resolved. I’m starting to feel like it’s not worth it. Hope someone sees this and gets things working again.

I really do. But having an app should make it easy to make a profile for both clients and doulas IN the app. Having to go to a webpage to create a doula profile seems silly when the app is geared for birth work. And the webpage is glitchy, so you’ll likely have to fill out the profile form more than once, and some info required is not necessary. After the webpage deleted my profile form twice on “complete” I gave up. I’ve received so many emails about it being incomplete/inactive, and any time I’ve replied with this information and concern, it’s radio silence. The concept is great, but it’s not being executed well.