Kirkland Signature Choice

Worked well for five years. Responded to notification update available, NO LONGER WORKS. Tried jiggling the handle a little, then smacked the side a few times, that got it to work for a minute just one side at a time. Tried removing app, forget device, reboot downloaded again, the phone Saw it for a second, then off again... kicked it a few times but just laid there. Using I-phone 14 ;) Very surprised that in 2023 Costco has employees flying to Colombia to over see coffee selection, France for wines, They've been rebranding and selling off the shelf hearing aids for at least 15 years making a pile of money at it; but haven't pulled a dollar to build a better app. They save me to upgrade to the rechargeable model claiming the tech in my Kirk's is just too old. Another words even though they're not broke, just join the toss away society mentality and spend another 2k$ They'll sell you new hardware but continue the same weak software,,, First good app with any other brand from any place order than Costco gets my order

Since downloading the update, my app has failed to do more than recognize one hearing aid from a “search” mode. The instructions tell me to press “pair” in the dialog box which doesn’t exist. My hearing aids are FS661. I have been very pleased with the ability to customize them to fit most situations but that option no longer is available. My only ability to make changes is under the “accessibility “ section of “settings” not Kirkland Choice App. Very disappointed!!

It appears the locked Automatic Iphone feature is still a problem. I cannot get it out of that mode. I have tried everything, I can no longer use my basic, restaurant, music or car choice, it is stuck on an automatic iphone program that is horrible. It has really messed up my ability to use my hearing aids efficiently. I can temporarily get it out by taking each hearing aid and opening the battery door three times on each hearing aid to kill the connection, then you can reset the batteries one more time and it will go back to the old programs. But it doesn’t last long, eventually it locks you out and again your are stuck with just one program, (Automatic Iphone). I will soon call Costco and complain their app doesn’t work.