App Profile: Yamibuy: Asian Grocery & Goods

-Peanut28-

Rating: 5/5

Never thought I would use an app to purchase Asian grocery and snacks but their selection is just too tempting. I made four orders within a month. All of them arrived promptly and in perfect condition. I even ordered directly from Taiwan! That order arrived in about 5 days and everything was in perfect condition. I have not been disappointed with anything yet. I cannot be happier with the app and am planning to try the ready made foods next! Don’t hesitate, just try it if you like Asian food and is not privileged to have Asian grocery stores near you. I have access to them but I just love the selection and wide variety on the app!

Zardi Dalristein

Rating: 1/5

My account was compromised. Someone tried to place unauthorized order with a stolen credit card. I canceled that order and immediately contact the Customer Service, and changed my password and unbound all social media. Several minutes later, the same guy placed the order AGAIN! I changed my password to a 20 digits random combination of mixed-case letters, numbers and symbols pattern. And no more than 5 minutes, a third order was placed. This means that there are security breaches which allowed the thieves entering your account without password or any other barriers. Half day had passed and the Yamibuy did not give me any answer or reply. They just let this happening again and again and again. It is me myself managed to contact the people who was also fooled by the thief and was asking the thief to place orders, to cancel the orders. Additionally, I did some research and found that this kind of incidents can be traced back to 2017, so 5 years passed, and their security is not improved a little. They don't even have a 2-step verification which is almost used in any online shopping apps. This is very irresponsible and disrespectful to their customers. You can use tons of other better app to purchase same or higher quality asian products. Please drop out with this den of thieves and protect yourself!

Graceeeeeeeeeeeeeeew

Rating: 1/5

For the record, I do believe they are sending the products out. But I live in SoCal and they deliver your order using 7-Hr Express. I received my first order just fine. Then the second and the third never arrived, on which I spent $140. They NEVER arrived. Driver will take a picture of the order in the locker but leave the locker empty or s/he will take a picture of random boxes in the mail room and mark them as delivered. When I contacted customer service, they kept saying…”but the picture!!” So what are you saying, that I am lying about never getting what I PAID for? Maybe you will have better experience if you’re out of state, but don’t be surprised if the driver keeps all your stuff if you live in SoCal. And customer service won’t help you because “..the picture!!” They will also SAY they will email you with follow-up. They won’t. You won’t hear from them. I reported Yami to my credit card company and deleted the app.