Chicken Salad Chick

This app has clearly been written with nearly no regard for how a customer uses it. The architects,, designers, and programmers appear to be simply lazy and out of touch with their users. Cell phone usability is appalling. To create and place an order the initial graphical menu selection is appealing; but once you make a selection (say The Chick)you’re presented with a vertical list; a stupid -/+ control for scoop or sandwich (choose “Scoop +” but Sandwich remains); now a two screen list of salad choices (choose “Fancy Nancy +” again ALL the other choices remain) [didn’t anyone ever hear of radio buttons, duh]; scroll thru the multi screen list to find “Plus one of:” (choose “Side +” the rest still remain); do I immediately get to choose my side, alas NO, more scrolling or “Choose your side” (choose “Broccoli Salad +” getting tired yet?)n more scrolling and alas your not done with your Broccoli Salad, NO, you’ve now got to choose “Regular Toppings”, “Toppings Removed”, “Extra Toppings” [shouldn’t “Regular Toppings” be the gosh darn DEFAULT, alas, it’s not.] I’ve used many other take-out apps from other companies and this is by far the clunkiest interface I’ve ever seen.

Delicious! I’m absolutely in love with their food, I non-stop raved to my mom about this place after the first time we went and she even got me a gift card this Christmas, that I will be using! 😂 I’ve never had an issue the few times I’ve gone since it’s a bit out of the way for us, but not too far, except for recently. My mom and I decide to go eat there again one day, probably because she was going to get me the gift card, as she had suggested it. We walk in, I get my usual (the Olivia’s Old South with just the cheese melt, a soup or mac and cheese, whichever I’m feelin’, and a large sweet tea.) No issues with my order until we get home and it’s a little while later and my mom asked me if I wanted the other half to hers that she had taken home. I said “sure, why not” since we had gotten the same thing. Tastes good, tastes the same as I’m eating it and then I bite into a piece where I pull out a stringy, fatty piece of chicken. I’m pretty sure it was just fat off the chicken, actually. Absolutely disgusting, I’ve never dealt with anything like that from them and it really set my opinion of the place back a little, though I still love eating there! I just hope and pray it was a one time thing that won’t happen again. 🙏🏻😅

I came today with some work friends to the grand opening at the Hickory location. I have been so excited that they were opening a location here in North Carolina. I ate at a Chicken Salad Chick in greenville, South Carolina, where me and my husband moved to in 2014. It was one of our favorite things to do together to enjoy a meal there! His favorite was the broccoli salad and buffalo Barclay! Tried almost all of the chicken salads and they are all so very good, my experience today was amazing! Everyone was so nice and kind. The food quality was fresh and great and being able to taste this food again made my day! I also had the privilege to meet Jim, the COO of the restaurant and he was extremely, nice and very professional and he made sure that we had everything that we needed and our service was great! I will most definitely tell everyone I know to try Chicken Salad Chick! :)