App Profile: Zeal Credit Union Mobile

kcheb4

Rating: 5/5

I’ve belonged to THIS credit union for decades. It’s called Zeal now… I will not move to another financial institution. The rates are low. There are no unexplained or frivolous charges. The APP works great! The people working in the office and drive through are always pleasant , professional and usually call me by name! Also: BONUS Zeal will motorized documents for FREE … if your a member!! During the past 2 years (covid. Buying, selling, wills etcetera…) I have had to seal out a notary ($7.00 per signature)… at ZEAL- ITS FREE… it a great place and I trust it with ny financial issues!

momof2lilones

Rating: 1/5

This credit union has ripped me off! My account was overdrawn for $80 because their stupid ATMs don’t work... then, you have to chase ATMs around to make a deposit and hope those work. And if that doesn’t work out there’s NO WAY to get a hold of someone neither via email nor by phone... I’ve called FALCON which I guess is who handles their cards because I thought my card wasn’t working... they couldn’t assist me.. here I am now with $150 worth just in overdraft... plus my original $80.... I’ve called to see if they coul at least reverse a couple. Their excuse? “As a courtesy we only allow 3 overdraft reversals per year.. and that’s if we are at fault...” like okay, and what about when the atms are not working and I can’t get a hold of anyone at customer care? This credit union is absolutely ridiculous... they informed me that if I have autopay on my account they will pay my bills up to $500, with a $30 overdraft fee for eacH transaction... BUT here is the catch... if any charges are presented after that... they will decline the transaction and STILL CHARGE YOU $30 dollars for that!!! I really can’t do it with this people anymore. They can post that to my credit report they will not get a dime out of me!

SMBilt

Rating: 3/5

I loved the iPhone widget that they used to offer with this app. However, with the latest update (March 2025) the iPhone widget functionality is broken. Formerly, when I scrolled to my widget screen, the app would automatically update right when I scrolled to it. Now, it doesn’t do this. It lists a “last updated” time that I noticed could be over an hour old at times and shows outdated information on the widget. I have to click on the widget, open FaceTime, load the account, then I see my updated balance, which shows different information then the widget shows. It really defeats the purpose of the widget. Developers, please fix.