Credit Union ONE (Michigan)

I love CUO & been with them for years! My app has never let me down & never had any issues with my accounts. My only issue is how slow the transactions can take to slow up (even those pending) & the Zelle transactions. I don’t want to over-draft my account so when I send or transfer money I need that to be updated ASAP. For reference I use Capital One’s app & all transactions are updated ASAP so I’m not making a mistake & spending more than I actually have and I can see how much is remaining after a transfer. This is my biggest issue with this app & if that can be fixed it would be a very solid app!

Angela Myrick… my Member relation consultant at the Berkley branch was very nice…and polite..and professional. Enjoyed working with her.. and I will most definitely highly recommend her to friends.. and family…she answered all my questions.. And also helped me apply and obtain a new credit one..credit card.. she deserves to be promoted..

It is bad business to financially advocate loyalty and trust to your customers and not show the person who has put their trust in you THEIR balance. This is THEIR money. And you’ve taken that option from them As well as these super late pending charges days, sometimes weeks later is also another shady improvement and completely unacceptable. I’ve banked with you for 8 years, and unfortunately those 2 changes alone are enough red flags of uncertainty to consider banking with a new credit union.