Advia Mobile Banking

I recently switched from PNC Bank after 30 years and I’m so glad I did. There’s a bit of a learning curve because Advia has terms for things that confused me. Like paying for my credit card they call paying off a loan so I couldn’t find where to do it on the app at first. I feel like Advia works for me instead of me working for my bank, trying to jump through their hoops. When I removed all my accounts from Pnc a representative was sent out to ask what I was doing as if they were trying to protect me, and I showed him What I was going to move it to in Advia and what I would be making, and they were dumbfounded. Now money, just accrues in my liquid accounts as if I had a bunch of CDs.

I’ve been banking with Advia now for over 6 years and in my in my 48 years of banking I would say this is by far my best experience with a bank! I haven’t had a single problem or issue once. I love this app. It is so simple to use as it is user friendly and easy to maneuver through. I have a Checking Account, Ultimate Savings Account and a Car Loan with you. I highly recommend you as a bank to many. The only thing I would suggest is that you open more locations! I live in Jenison (just outside of Grand Rapids) and your closest location to me is Plainwell, MI which is about a 40 minute drive to you. Thank you again for always being so welcoming, helpful and friendly. It does not go unnoticed. Your app is amazing and I wouldn’t change a thing about it.

Overall this app has changed my financial life. I love the features and ease of use. There is one flaw that I find particularly difficult to deal with. When a transaction is made it typically shows up as pending prior to it clearing. The amount of the transaction is subtracted from the actual balance and is reflected in the available balance which is good. However, sometimes that transaction simply disappears for days sometimes and then will reappear once it clears. I can see this being a major issue for people who live from paycheck to paycheck and rely solely on the app to be an accurate reflection of your account. This particular issue has caused my partner to overdraw my account resulting in overdraft fees a number of times. If it shows up as pending it shouldn’t disappear.