App Profile: Insomnia Cookies

BoogieBaby0507

Rating: 5/5

I order no less than 1 x month but sometimes up to 4 times! Cookies ALWAYS come warm literally as if they were just pulled from the oven. And they are truly delicious. They taste high quality not cheap and stale but homemade and they’re not tiny either! The ice cream is always great as well! Tastes like a good quality not junk commercial stuff bought in bulk. Even if it is they’re stocking the right stuff! Prices are insane for what you get AND how late you can order! My ONLY wish is they would fill the small cups for the cookie-which completely bc often its full and the other half the time it isn’t. And that they would offer the same ice creams and cookies ALL the time. With the exception of the holiday themed which I understand. But the flavors of ice cream should always be available in my opinion. Nevertheless I always order anyway! Also, love you get points every order. I’ve had 2-3 orders free minus delivery & tip from my points. They have great daily offers and I always take advantage! If you want something sweet at night order insomnia. It will never disappoint!

Khloe975784

Rating: 5/5

Overall great experience I have ordered a bunch times with no problems , but the last two times I ordered for whatever reason I had issues. Maybe about two week ago I tried to order snickerdoodle which is my fav and it wasn’t listed on the website , I called but you don’t get the store when you call you get a call center. I was told they were sold out mind you it was 12pm and they open at 11am it’s minor but a little annoying. Hope that not an ongoing thing . Yesterday when I tried to order they didn’t offer delivery service , not sure what that was about still annoying . I still love there cookies and recommend you to try them.

Oliviaaaaaaaaaaaaaaasaaaaa.

Rating: 2/5

I love Insomnia Cookies but the app needs to be updated desperately. I can't view my previous orders on the mobile app anymore, they don't load at all and when I signed up for the monthly Cookie Magic subscription I could only use it on the website, it didn't even register on the app that I was a member. Tracking never works correctly -- it usually says baking until I've received my order, then it will change. However the map is completely pointless because it zooms in on a random location not even close to where I am and doesn't ever show where the delivery driver is or even a location close to it. It's odd that they can't figure this technology out when Domino's tracking does exactly what Insomnia's app claims to do. I've also been kicked out of the app and it's frozen on me a few times while trying to place an order. Please update this!