App Profile: Harvard Pilgrim
Android / Games / Puzzles
Harvard Pilgrim
Installs:
Rating:
1.62
Total Reviews:
112
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Harvard Pilgrim
iKmasterflex
Rating: 1/5
I am a new member. I was able to setup my account on the website but when I tried to log into the mobile account, it says that I need to go to the website and change my password because my security is important to them. I have done this 3 times and it still gives me the same message every time. On the website when I try to send a secure message to customer service, it just takes me to an error screen. So how do you even contact them to fix the problem? This does not give me much confidence in this company if they can’t even figure out a mobile app and customer service email. May be switching insurers at the next open enrollment if this doesn’t get better. Very disappointed!
CodexElite
Rating: 1/5
I’d love to like the app more but not sure who your DevOps are but man they need a cash course in building a functional mobile application. Try to add my primary care - nope she doesn’t exist there, but wait I found her under your provider search. The office I go to is listed for care. Search for the same provider on the web? Nope doesn’t even exist there. Running 2 databases that don’t sync correctly? Yikes. Click my providers name, Error 500. Couldn’t make the connection required to retrieve this data. Come on guys this isn’t rocket science. Fix your application for once.
Susiec1974
Rating: 4/5
I'm not sure if they've made a change recently, but the app works for me. I really wasn't expecting it to after reading the horrible reviews. I did have a problem logging in with the password issue the first time. I called their customer service department and they helped me. It's been fine ever since. Maybe try giving them a call? I didn't have too wait for long to talk to someone and they were quick in helping me get it resolved.
About Harvard Pilgrim
The Harvard Pilgrim Mobile App gives you access to your personalized account with:
o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info
o Claims: View the last 18 months of your claim’s history
o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy
o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications
o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim
o And much more!
The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.
o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info
o Claims: View the last 18 months of your claim’s history
o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy
o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications
o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim
o And much more!
The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.
File size: 35306496
Launched countries: US
Minimum OS version: 13.4
Release Date: 1414712670000
Published by HealthTrio LLC
Website url:
Publisher country:
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