App Profile: BCBSMA MyBlue Member App
Android / Games / Puzzles
BCBSMA MyBlue Member App
Installs:
Rating:
4.08
Total Reviews:
144
Top Countries:
US, IN, CA
< $5k
/mo
10k
/mo
Reviews: What People Think About BCBSMA MyBlue Member App
Verder_
Rating: 3/5
This app never seems to know what the phone number is for the doctor you’re trying to reach, or has the correct doctors listed that are accepting new patients. You’re better off just googling for something most of the time. Super annoying.
Graysonup23
Rating: 2/5
Shouldn’t the main purpose of this app be to get their customers to the correct in network providers, when needed? Had an emergency situation with my son at college, and the app could not find a nearby urgent care center, got the orthopedic physicians incorrect, actually sending us to an OB/GYN, and also sent us physicians in two different states but not the state we’re actually in! Oh, and there are In-Network physicians 8 miles away from my son! How can anyone at this company think this is OK? Also, their member services person said they’ve heard this quite a bit. I also see some of these same types of comments in the reviews. Fix the app, you are a multi billion dollar company, actually care for your customers, please!
Debbie D & the Double C's
Rating: 1/5
Incredibly frustrating. Have to log in every time I open the app even if I was just using it a minute ago. Also, when booking an appointment with mental health specialist, after I’ve entered my payment method and am about to confirm the appointment, I'm told the appointment time is no longer available. The pop-up message won't go away either so I can't go back and choose another time. I have to close app, reopen, log in again, and go through the booking process all over again only to be told the new appointment time isn't available either (but the ones I previously chose are still showing up as available). Don't recommend this.
About BCBSMA MyBlue Member App
MyBlue is your personalized online member account that makes understanding and using your health plan simple. And with the MyBlue app, it's easier than ever.
The MyBlue app makes it easy to:
· Find, understand, and use your benefits
· Review your claim details with guidance on next steps
· Get personalized care options that fit your unique needs
· Access your pharmacy tools to review and refill your medications
· Instantly access your digital member ID cards, and add them to your wallet
· Use Well Connection* to connect virtually with medical and mental health care providers
· Send secure messages to Team Blue Member Service or talk to us using chat
· View your provider information and your visit history
With your plan in your pocket, you can stay on top of your health from anywhere, at any time.
*Features available based on your plan/benefits. Well Connection is not for emergencies. If you’re having a medical emergency, call 911.
Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
Compatibility
- iOS 16 and above are supported
The MyBlue app makes it easy to:
· Find, understand, and use your benefits
· Review your claim details with guidance on next steps
· Get personalized care options that fit your unique needs
· Access your pharmacy tools to review and refill your medications
· Instantly access your digital member ID cards, and add them to your wallet
· Use Well Connection* to connect virtually with medical and mental health care providers
· Send secure messages to Team Blue Member Service or talk to us using chat
· View your provider information and your visit history
With your plan in your pocket, you can stay on top of your health from anywhere, at any time.
*Features available based on your plan/benefits. Well Connection is not for emergencies. If you’re having a medical emergency, call 911.
Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
Compatibility
- iOS 16 and above are supported
File size: 73135104
Launched countries: CHUSAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSETWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 15.0
Release Date: 1435327105000
Published by Blue Cross Blue Shield of Massachusetts
Website url: https://myblue.bluecrossma.com/myblue-app-mobile
Publisher country: US
