App Profile: My Astound
Android / Games / Puzzles
My Astound
Installs:
Rating:
1.64
Total Reviews:
58
Top Countries:
< $5k
/mo
< 5k
/mo
Reviews: What People Think About My Astound
rsninchicago
Rating: 2/5
This app does not enable Apple’s autofill for entering credit card info to make payment! Would be a much more user friendly app if this was turned on. Leaving it off just shows developer’s are not educated enough to utilize the features built into iOS,
Lunasaunt
Rating: 3/5
I’m a new customer pending installation, and my only purpose for looking into this app at this time was to see if I could enroll in text messages which I could not do online. I wasn’t hopeful but it actually let me! You just go to Billing information / Notifications (I know it should probably be under Your Account or Profile instead..) I agree with other reviewers that the UI / UX design of this app can improve a lot, but just wanted to mention that it does let users plug in your phone number so you can receive text messages about the status of your appointment, etc :) We look forward to finding this app improve soon!!
Brennoproenca
Rating: 1/5
There’s so many reviews stating how useless this app is I won’t go into further details. I rather focus on Astounds response, instead of having Jackie copy paste the same answer over and over, why not work on making the app easier to use and add the tools people have asked for.
The reviews are pretty much all claiming the same thing. Jackie, there’s clearly difficulties for users to find all these tools, make them more accessible and easier for the users. Take a quick look at Spectrums app, which somehow is 1000% better than astounds. Even if the app is as great as you tell us, if the user can’t find the tools, it’s basically useless.
Cant wait for your response Jackie.
About My Astound
My Astound allows customers to manage Astound accounts from iPhone and iPad devices easily and securely.
Astound customers can manage their Astound account quickly and securely with the following functionality:
Pay your Astound Bill
Where's My Tech? Check the status of your tech's arrival time!
View Account Balance
View Bills – up to 12 months via pdf
Enroll in AutoPay
Enroll in Paperless Billing
Enroll in SMS Notifications
Check Recent Calls made by your Astound phone
Play Voicemail Messages left for your Astound phone
Update Billing Address
Update Contact Email Address
Update Security Information
The features on this application are only available to Astound customers or those pending an Astound installation.
Astound customers can manage their Astound account quickly and securely with the following functionality:
Pay your Astound Bill
Where's My Tech? Check the status of your tech's arrival time!
View Account Balance
View Bills – up to 12 months via pdf
Enroll in AutoPay
Enroll in Paperless Billing
Enroll in SMS Notifications
Check Recent Calls made by your Astound phone
Play Voicemail Messages left for your Astound phone
Update Billing Address
Update Contact Email Address
Update Security Information
The features on this application are only available to Astound customers or those pending an Astound installation.
File size: 13297664
Launched countries: US
Minimum OS version: 13.2
Release Date: 1686034800000
Published by RCN Telecom Services, LLC
Website url:
Publisher country:
