App Profile: Gexa Energy

Android / Games / Puzzles

Gexa Energy

Installs:

Rating:

4.60

Total Reviews:

9.6k

Top Countries:

< $5k

/mo

< 5k

/mo

Reviews: What People Think About Gexa Energy

A. P. Wilson

Rating: 5/5

All kidding aside my elderly parents have GEXA Energy. My mom asked to review their bill and new plan GEXA offered and upon reviewing and interviewing GEXA rep it was great!!! I’ve never experienced such well mannered and patient customer service plus they know what they’re doing with the old bait n switch deception many energy companies use like your just so confused you settle n move on. GEXA people help !! And all is understood by conversation end. My parents have their fixed billing with up to 5k kilowatts per month allowance for $184 and they could have the smart thermostat but my mom is concerned big brother will turn off her AC lol well they are super happy and so am I as I switched too GEXA after such a wonderful experience helping my mom and so happy to say it is the best thing I’ve done for energy choices I've experienced. Go GEXA !!

zhangshf1977

Rating: 1/5

The prices listed online attracted me, but when I switched to this power company, my electric bill doubled in the first month, and I think that may be why I haven't had a chance to get the points yet. By the second month, the electricity bill had increased significantly. I had to call the customer service of this electric company and ask for a change of plan. The customer service was very nice and said they would call me back when the verification was clear. I never received this so-called phone call. I even answered every call, including countless spam calls. In the end, I decided to switch to another power company immediately before the two-year contract ended, and I paid a $295 cancellation fee. I didn't want to be troublesome, I hope this matter is over. However, thinking that there are other customers who may have my experience, after more than two months, I still made up my mind to take the time to share my experience, hoping that people who are considering this power company will deal with it carefully.

Ketchuplater

Rating: 5/5

I joined Gexa when I purchased my home in 2020 in the Houston, TX area. I had no idea about energy usage and cost, to compare rates, but I was able to speak with several representatives to get an understanding to lock-in and sign up for three years. I like the app and how you track your usage. They have Excellent Customer Service. If the price is right I’ll sign up for three more years.

About Gexa Energy

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals.

With the mobile app you can:
• Track your electricity usage over time
• View your bill and manage your payments
• Change your account preferences
• Review your plan details and renew with ease

If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can:

View your Dashboard
• Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place.

Maintain comfort in your home
• Control your connected smart thermostat(s) from anywhere, anytime using the mobile app.

Improve your energy efficiency
• Easy set up and customization of a smart thermostat schedule.

For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use.

The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

File size: 190033920

Launched countries: US

Minimum OS version: 10.0

Release Date: 1592204400000

Published by Gexa Energy LP

Website url:

Publisher country:

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