App Profile: PSE
Android / Games / Puzzles
PSE
Installs:
Rating:
1.35
Total Reviews:
137
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About PSE
TheDarlingFussyfangs
Rating: 1/5
Just Call Or Use The Website
The Outage Map Never Works They Stopped Supporting Automatic Updates On Power Outages Its Unclear If Outages Are Actually Reported And The Last Time The Outage Map Worked There Were No Updates If Crews Were Working Or Any Estimations On Anything
Additionally The App Always Signs Me Out And Forgets My Login Info
Its Also Incredibly Difficult To Find If A Payment Is Processing Or Pending Etc For Literally No Reason Except Maybe To Trick People Into Paying Again
This App Use To Be Mediocre For Updates Now Its Pointless And Abysmal
birdjet17
Rating: 3/5
I have been using this app (iOS version) for over 5 years. When the app works, it works well. I super appreciate that it is easy to navigate and provides the information I need such as amount due and when, see my usage, and the ability to make payment arrangements.
However - there are many times that the app does not work - logs me out too soon/frequently, attempt to use results in a loop action, or an error message keeps popping up with no detail about what the error may be.
I’ve also only recently discovered - thanks to feedback from fellow app users - that if one is encountering a bunch of errors, this could indicate an update has been made by the developer (which there appear to be no notices about) and then it’s a matter of deleting the app and re-installing it.
If this is the case (which it seems to be) the developers should build in a prompt, please, to let users know to head to the App Store to apply the update.
Instead, users are deleting and re-installing the app out of frustration with unexplained errors and/or unusable behavior.
Thank you for your time and consideration.
rainersdog
Rating: 5/5
I am very thankful for this app. I can use Face ID to quickly log in and see what’s up with my bill every month. Yes it is true that with every app update, you must delete the app and download it again, then sign in again, or it won’t work. But, hey, it’s a utility company, and I’ve only had to do that once in a year of use. It’s great! I highly recommend. Thanks, developers!
About PSE
The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand.
Manage your account:
• Review your account balance, prior month’s charges and pay your bill
• Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo
• Manage personal preferences - select your desired bill due date or enroll in paperless billing
• Change or update your account security, including password and security questions
• Start, stop or move your residential service
Stay informed about outages:
• View outage status on the map, searching by address, city or ZIP code
• Easily report an outage
• Set your preferences to receive outage notifications by email, text or phone
Manage your account:
• Review your account balance, prior month’s charges and pay your bill
• Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo
• Manage personal preferences - select your desired bill due date or enroll in paperless billing
• Change or update your account security, including password and security questions
• Start, stop or move your residential service
Stay informed about outages:
• View outage status on the map, searching by address, city or ZIP code
• Easily report an outage
• Set your preferences to receive outage notifications by email, text or phone
File size: 236996608
Launched countries: US
Minimum OS version: 13.0
Release Date: 1415230316000
Published by Puget Sound Energy
Website url: https://www.pse.com/app
Publisher country: US
