Wave Cloud Phone

These alerts (a do nothing alert that pops up and goes away so fast you can hardly read it) don’t inform the user at all. They serve no purpose. But they buzz the phone even when I have all alerts disabled for the app. WHY? I see other complaints for the same going back a long time. So what are you doing about it?

There is a major issue with the most recent app. It keeps on saying “Reconnecting” every 5 or 10 minutes. It’s like you’re getting an incoming call when it’s “reconnecting”. I’ve even been on another call and I’ll get a call waiting beep and yep, it’s the Wave app “reconnecting”. I’ve closed the app, put on Do Not Disturb and yet it keeps doing it. It kept me awake through the night before I had a 12-hour work day. I’m having to delete the app altogether. NI used to love the Wave phone app. Sometimes I’d be on my Wave phone (I call it our landline) but then I’d have to jet out the door. I could pull up the Wave app on my iPhone and basically transfer the call from the landline to the iPhone seamlessly. Yes I know I could’ve hung up and called back but when you’re waiting on hold for 30 mins for a customer service call, or you have an elderly relative that keeps going on, they don’t even know I switched over lol. And you could make a call from your iPhone using the Wave app and the person on the other end thinks you’re calling from your home phone. You could also retrieve incoming calls to your home line whilst you’re out and about. That functionality has stopped for me. I’m not sure what happened but it sounds like Wave, who we pay an exorbitant amount of money to each month, has gotten greedy and doesn’t take care of their iPhone app anymore.

I had to delete the app after the last update. It’s absolutely unusable with it constantly flashing on my phone Wave phone reconnecting. Prior to update it worked well and I really like the convenience of being able to receive calls from my home phone on my cell. I would like to be able to use it again. Please update with a properly working version.