App Profile: Loews Hotels & Co

Tvlwhtrose

Rating: 3/5

Very “clunky.” Unable to slide screen to choose a date…must click an arrow which takes 30-35 seconds to load 2 months at a time. Takes 2-3 minutes to get to a date 6 or more months in the future. Probably should view ALL the other competitor’s hotel apps to get an idea of how your app should run more efficiently. This is surely a decades old app that needs updating. It’s much faster and more efficient using the full website. Quite frustrating, so I’m deleting your app until you’ve upgraded to a more efficiently run app… as the 5 other hotel apps I currently use on my phone. The hotel apps on my phone are the apps I ALWAYS choose from to make my travel/lodging arrangements. If your app is not on my phone…I don’t choose your hotel.

buffs8193

Rating: 3/5

I just signed up for the app and I am supposed to be able to check in via the app but when I put my CVC number in it is still gray and I’m not able to check in. Also, the hotel needs to provide more photos of the rooms. I’m actually shocked. They are not more photos, especially of the ocean front Given that that’s such an easy marketing tool.

sunnnshin

Rating: 2/5

I like I can book reservations from the app. However they randomly disappear and reappear at random. I should be able to go into the app anytime and see all my upcoming reservations. This is getting annoying