App Profile: Wendy’s

Android / Games / Puzzles

Wendy’s

Installs:

Rating:

4.76

Total Reviews:

1.6M

Top Countries:

US, CA, IL

< $5k

/mo

300k

/mo

Reviews: What People Think About Wendy’s

SEHS1234567

Rating: 5/5

For many years, I have been going to Wendy’s! When I would ride around with my dad who was a contractor for construction, we would always stop at Wendy’s and he would order “single cheese and everything” for both of us and if I didn’t finish mine he would finish it but 9 out of 10 times even as a little kid I would finish mine! The chili is the best! The hot sauce that goes in it is my favorite, which I can eat out of the package and I have :-) I worked at Wendy’s in high school because I loved it so much and then got to see from behind-the-scenes, why it is so great! Fresh hamburger meat, never frozen, freshly cooked all day, and when the meat would get well done it would be put in a bin and that’s what was used in the chili. Never wasting! Fresh baked potatoes, right there that we would wash and wrap and bake ourselves!! And the way they did everything and taught us to care about our jobs and the food that we served is why it’s such an amazing restaurant that will last forever! Steph

Tim VJ

Rating: 2/5

Wendy’s order service is run through DoorDash on a recent experience DoorDash was unable to deliver the order until 2 hours later. The food was cold, I complained, they gave me a refund that was to be processed by Wendy’s in 10-12 days. On day 14 I followed up-still no refund. I called and they made a note to escalate. I didn’t hear anything and called three days later. They further escalated and said Wendy’s has the money to refund from DoorDash but they need to process it. I asked them to escalate. They said they would and documented it. The same day I called Wendy’s customer support to make a claim. They said they would escalate it to their supervisor. A week later I called both DoorDash and Wendy’s back. Still no refund. DoorDash (not exactly well known for great customer service) actually realized how terrible this was and spent 35 minutes getting someone from Wendy’s on the phone to chat. You would imagine at this point Wendy’s would do something. NOPE! All they can do is escalate again. Mind you DoorDash already gave them the money to refund. I got hung up on because I refused to take another escalation (it has been a month since the initial order). I called back Wendy’s directly. Got “a guarantee” they are taking it seriously. Spare me. Caveat emptor- do not buy from Wendy’s if you ever do have a problem getting your food, you won’t get your money back!

ELSEYC

Rating: 1/5

As I went to the drive-thru just now to order two items, I was telling my wife how annoying this app is because the people at the speaker want you to tell them your INITIALS instead of your NAME like McDonald’s, Burger King, Taco Bell, Chik-Fil-A…..and pretty much EVERY other mobile fast food app!! I told her that, on another occasion, they gave me someone else’s food because that other person’s initials were “E.G.” (mine are “C.C.”). On that day, I had to go to the back of the drive-thru line and wait ANOTHER half hour to get my food! So today, when I got to the food pickup window, they tried handing me a drink, saying “here’s your coffee”. I said, “all I have is a chili and a fry” He says, “what’s the initials?” I say, “C.C.” He says, “OHHHHH, I could have sworn you said ‘D.T.’!” How many more times are they going to have to screw up people’s orders before you guys FIX THIS!!??!! I get that you’re trying to be cute (yes, hello drive-thru speaker, I already placed an order, “C.C. Mobile”) and I get trying to differentiate yourself from your competitors, but ONLY when it makes sense! This does NOT. Stop this!!! It is unbelievably STUPID! Dave Thomas pioneered the drive-thru! You are RUINING his legacy by botching something that’s such a simple fix! Make the app place my order with my NAME, NOT my initials!!!!! It makes NO SENSE!

About Wendy’s

If you love Wendy’s — (who doesn’t, right?) — you need this app. Earn Rewards for FREE fresh food, get exclusive offers on our latest deals, and order delivery wherever you are. We could keep going, but they only give us so many characters. For more nuggets to ponder below ... it’s gotta be Wendy’s.

Easy Sign Up
Creating a Wendy’s account couldn’t be simpler. Download the app. Answer a few questions. And bam
— fresh food faster is around the corner.

Amazing Offers
This app is your hookup. Get app-exclusive offers on burgers, breakfast, all the bacon things, and every Frosty® in between. All the deals, zero FOMO.

Breakfast
Rise, shine, and dine with Wendy’s exciting new breakfast menu. Biscuits and burritos and cold brews — oh my. Stop snoozing and stop by early.

Daily Deals
Get the latest offers and deals zapped right to your phone by turning on your Wendy’s App notifications. Tasty food is truly a tap away.

Scan to Earn
Want FREE food? Yeah, you do. Just hit your Earn button in a restaurant or the drive- thru, and you’ll earn points you can redeem for FREE food.

Just for You
Whether it’s your birthday, National Cheeseburger Day, or Fryday — share your email with us and we’ll share some irresistible deals we know you’ll love.

We Deliver
Not only do we deliver big value and big flavor in every order, we also deliver ... our food. It’s simple. It’s convenient. It’s Wendy’s delivery, right in the app.

File size: 122737664

Launched countries: USCA

Minimum OS version: 13.0

Release Date: 1341880440000

Published by Wendy's International, LLC

Website url: http://wendys.com

Publisher country: US

App Profile: Wendy’s

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