Nuvision Credit Union Online

Overall, I love this app. The thing that stops me from giving it 5 stars, is there is no secure messaging feature like on the website. Being that people are so reliant on their cellphones, wouldn’t it be prudent to have that available? Sure, they could go to their browser, navigate to the website, and sign in, but the app is more convenient. Please consider adding secure messaging.

It works as you’d expect. The ability to turn your cards on and off is nice, but I prefer the other app for it. You’d expect that they’d show all charges and update when they’re made, but it doesn’t. In order to show recent charges you have to close the app entirely and restart/possibly login again because it doesn’t refresh your balance. I find myself constantly having to use the website instead of this app to find my actually updated balance. It takes a good 10-20mins for the balance to refresh in the app. Not to mention it doesn’t show pending charges or “verification” charges that some services do to make sure your card it real. For those you need to use the other app specifically for card management.

Poor app design and functionality. My CU merged to NuVision and the app has a horrible registration workflow and user interface. It is missing key features the former CU app had, including the ability to have your accounts linked AND initiate transfers from one bank’s account to the CU’s account. It gives errors on setting up deposits with no explanation what the error means or how to fix it. Basically cutting off all ways to electronically move money into the account from other accounts. Not impressed and at this rate, it may be time to start with a different CU.