Kemba Mobile

This new version app doesn’t work with mobile deposit. After following the steps and taking the appropriate front and back check pictures, it displays an error message, “something went wrong”. With the previous version I always did mobile deposits with no issues. I have never gotten this version to work. It would also be nice to know if it listed what went wrong g so I can make corrections and try again. Very, very frustrating! I’ll be making another trip to the bank.

I love Kemba but I just wish there was more physical banks in my area. The app is a bit glitchy sometimes and doesn’t allow you to do everything you can online but it’s nice to just be able to log in and view everything right away. The snapshot update is probably my favorite.

I went through the drive through at Kemba to withdraw money from my TruPartner acct to put it in my checking account at Kemba; withdrew the cash and inadvertently left my TruPartner debit card in the machine. When I realized it, I contacted Kemba to see if they had found the card. The representative indicated that they did find the card but shredded it because it was not their card (which I didn’t understand because CLEARLY they could’ve checked the name on the card to determine that I had an account with them) and telephoned me accordingly! As a long time customer, DO YOUR DUE DILIGENCE, prior to destroying a card.