China Eastern Airlines

The China Eastern Airlines have two different apps in different Apple store. For example, if you download the US version, it will not get updated to the same latest version as the Chinese version. It crashes from time to time and you need to keep the screenshots of your order number.

After tinkering around with the default Chinese version, I finally guessed the right buttom for language selection and yes, English is there. A suggestion for the coders: Put the symbol of language selection in the opening page, or write « English « instead of using Chinese caracteres that foreigners will not understand.

This is easily the worst travel app I have ever used. As an English speaker it is almost impossible to navigate as it only displays in Mandarin when you open it. Once you do eventually find an English menu the app is not mobile friendly, so navigating it on an iPhone 16 pro is extremely cumbersome. The app often requires you to perform sliding motions instead of just clicking on choices. Finally, often times the act just freezes and provides no feedback as to why it won’t process a choice. Whoever programmed this app should be fired immediately.