Hungry Howie's Pizza

The app updated somewhat recently, and now you have to navigate extremely carefully in order to not have to repeat your entire order multiple times. First new problem, being logged in is no longer persistent. Every single time you open the app you have to log in again. Then you hit the second issue, which is that you’ll then be asked “pickup or delivery” again even though you already answered that before the login prompt. Once you’ve done that a second time the app will then suggest with a big red button that you go to the account management menu for some reason. Hidden under that is the actual order menu. Be careful from here on. After adding something to your cart you’ll be tempted to press the “Menu” button that is stationary across the app. This is a trap. If you press that and then choose the Menu option you’ll have to start your entire order over. Instead you need to scroll back to the top of the screen you just used to add an item to your cart. Yo there is a “Full Menu” button that will appear, and that’s the one that will let you order more things. If you have any favorite orders those can make this an easier process to manage, but be aware that the favorite menu is also now harder to find. I have yet to get an order to successfully process using my saved credit card since the update, but for whatever reason using that same card with the Apple Pay option does work. I’m not sure why Hingry Howie wanted to make it so much more difficult to give them money, but hey it’s 2026 so maybe chaos just reigns now.

I love Hungry Howies. I grew up having it for special occasions or Friday night dinners out. A staple of my childhood. The app is great for the most part. It’s much easier than calling on the phone to order because I can take my time. HOWEVER…where we currently are located, is on a large property. We live in our motorhome full time. We aren’t always in the same spot. I have to figure out which restraint got our order wherever we are because the places we stay sometime have specific instructions that help the driver get to us. But there is no where in the app to put instructions for the driver. Every single other pizza places’ apps have a spot to put these directions. So I then have to call the restraint to let them know the directions to pass along to the driver. Which negates the whole entire point of using the app because I could just order over the phone. PLEASE ADD A SPOT TO PUT INSTRUCTIONS FOR THE DRIVERS. THEY WILL ABSOLUTELY APPRECIATE IT. THANK YOU.

App is intuitive for placing an order and it’s easy to see your rewards and apply coupons, but it just crashed on me 3-4 times before I finally finished and submitted my order. Each time the app would close and completely erase my order causing me to have to start over with pizza customizations again. I also wish they would specify *everything* that has extra charges (such as adding extra toppings) on the order page, not just the “View Cart” Page. Right now it shows toppings that cost more automatically (like steak or chicken), but don’t specify that adding mozzarella to a salad or 2 dipping sauces to cheese bread will also cost extra. Also, the words such as “Coupons” in the upper right corner change depending on which screen you are on, so I almost accidentally signed out when the word “Coupons” changed to “Sign Out” as I was switching screens.