Lili - Business Banking

I’ve been using Lili for just about one year, and out of the blue I received an email that my bank account has been closed with literally NO explanation. I called to ask what happened, and no one could give me an explanation, all the lady could do was apologize and read the same exact email I had already received. On top of that, on multiple occasions that I’ve needed to call customer service, I was left on hold for HOURS and the hold music kept saying “you have one caller ahead of you, there is approximately 1 minute until we answer your call” and I still waited for over an hour until I finally hung up. The customer service reps all have heavy accents and seems like the call center is outside of the country. And although this bank is “online based” I couldn’t simply update my email or phone information on the app, I had to wait on hold again to update my info. The idea behind this bank is absolutely amazing, but the execution was terrible. I would avoid this at all costs. UPDATE: did you not read my review? The email I received had NO explanation as to why my account was unexpectedly closed and the fact that you want me to read the terms and conditions to decipher why in the world you closed the account goes to show your customer service is -5 stars. I’ve worked in customer service my whole life, and Lili reps are the absolute worst I’ve ever dealt with. Thanks for literally nothing.

This bank account is awesome for the small business owner. All the way through the spectrum from using it solely for cash jobs or little side projects all the way to running a full on legitimate business above the table. It takes all the guessing and any extra work at all related to keeping track of cash flow, receipts and expenses that are tax write offs at the end of the year. Before I had this app I would say that I missed over half of the expenses and sadly receipts that I was able to use as write offs during tax time, because I was either too lazy, lost track or the receipt itself or was just too busy to stop an file things properly. Now it is done for me as I make the purchase, a copy of the receipt if filed with it and I don’t miss a thing! I could go on and on about how amazingly useful this app is but I think you should find out for yourself? You won’t regret it! It is a great account that keeps you posted on news that will help your business grow and anything else you could possibly need in order to keep everything organized and running smooth! Check it out? It will help for sure! Especially if you do not enjoy paperwork like me. I greatly dislike paperwork and now have much less to keep up on

I’ve Been using “Chime” for about 9 months and love it and just got my “Lili” card in the mail. Immediately it linked to my Apple Pay and was able to deposit. Something chime is unable to do. Chime will let you deposit but not instantly takes 2-3 Business days. But lili went instantly so I’m very happy about that! Used it at a couple stores and was able to itemize what I bought into categories, since I own a business it’ll be extremely helpful to instantly be able to see when I spent things personally vs for the company! A definite plus! So far I’m extremely happy, can’t complain! To top it off there covered and backed by a bigger bank so your money is absolutely insured up to $250,000!! That’s awesome, that’s just like any normal bank... WITHOUT the headache of going into a bank and giving them this and that info sitting and waiting for a half hour, talking to someone, waiting for your debit to print and an hour later you Can finally leave with your account. So I can honestly say I 100% (so far .. will update in a month) would recommend this card to anyone. Especially just to have another account for savings or personal spending! Grab yours now!