App Profile: Amica

Crazy A 442

Rating: 5/5

This app is great. The user interface is easy to navigate and it’s very clearly laid out. You can pay bills, find your policies and insurance cards if you need to present them, contact roadside assistance, and some other features I know I’m forgetting. I really like this app, and I think Amica has a winner here. A few more tweaks here and there, and this app could soon be one of the beat insurance apps out there! Keep up the good work Amica! Oh and did I mention Amica is the best insurance out there? If you think you’re saving money, you’ll save money with Amica. And with superior coverage too. Give them a shot, you won’t regret it.

lisap1986

Rating: 2/5

Amica is a great company, and the app is fine…when it’s actually working! Over the last few years, it seems that every time I want to access something on the app, it is undergoing “scheduled maintenance” that renders all of the useful features unavailable. I would expect & understand if this happened overnight as it does with most of the banking apps, but sometimes it lasts for an entire weekend, or for several hours in the middle of a weekday. On Friday afternoon, I got an email about my auto policy renewal documents being ready, it’s now Sunday night and I still haven’t been able to access them on the app or website due to this “scheduled maintenance.” I’ve been shopping for a new car, and the quote feature is helpful as I research different makes & models, but again, it seems to be unavailable almost every time I want to use it. It’s not enough to make me look elsewhere for coverage, but it sure is annoying!

Tazman512

Rating: 5/5

The app has definitely improved over the years but it’s still not optimized for the iPad. It’s essentially the iPhone app so a lot of wasted space on the screen. That’s my only complaint with the app. The customer service with Amica is top notch. That goes for general questions, requesting changes to policies as well as claims service (which you hope to never need but it’s comforting knowing you’ll get great service if you do need it).