App Profile: EZ Tolls MA

Fetchnfuk

Rating: 2/5

I thought this was a E-ZPass MA app. According to E-ZPass MA there is no affiliation and I should delete and erase all my information. It works till I updated my payment details on the app and then received a letter from E-ZPass MA saying I need to update my payment because what they have on file isn’t working! That’s when I called and I started putting the pieces together and really looking into the app fine print. Found customer service phone number and guess what? A recording saying we are unavailable at this time.. blah blah blah!!! … It does work but I don’t want to take the chance on one day it doesn’t and have no way to contact a live person..

beautyxxvii

Rating: 5/5

I swear I checked earlier this year for an app and the outcome resulted in a frown. I was on the website earlier today and IDK what made me think to check the App Store about but I’m VERY GLAD I did! This app (which is not associated with EZ Pass or MassDOT) has done a fantastic job with designing a clean, easy to navigate and concise with your information. Do you know how much easier it is to add/remove a vehicle (especially a rental) on the fly? This app not only let’s you check your account but you can also update some information that reflects on your actual account and whatever you cannot add/update, you are redirected to visit the website. The state should know about this app and invest into it! I’m truly excited. Perhaps in another release or revision... TouchID? Thank you!

Jugo23

Rating: 2/5

Used this to register a rental car. Worked the first time. I think it must be bugged, because now when I log in my own car that I registered is gone. I tried to register a car with NY plates and it says that I need to pick a license plate type but it does not have any license plate types for me to select. Not very a useful or reliable app.