App Profile: My Shelter App

Cape_Atty

Rating: 4/5

The Shelter Insurance app is handy, but it seems that a few key features aren’t included. First, TouchID would be really nice because I tend to forget my Shelter password. Second, it would be nice if ID cards could be exported to the Apple Wallet so that they are easily accessible. Finally, there should be a main tab that shows your actual agent and his/her contact information. Why would I want to search for an agent if I am obviously already a customer by virtue of being signed in? Fix these features and it’s a five star app.

west4me

Rating: 5/5

This app is well designed, intuitive to use, and does what it is supposed to. It is great to have access to my policies on my phone and not have to worry about having updated paper versions with me!

LaurieM RN

Rating: 1/5

The first time I paid my bill on the app was a breeze and I thought it was wonderful, but nearly every time I try to use it now, there’s some sort of glitch. This time, I cannot put our new credit card info in. It keeps freezing up. I even deleted and re downloaded the app, and I still can’t get it to work.