App Profile: My Shelter App

Cape_Atty

Rating: 4/5

The Shelter Insurance app is handy, but it seems that a few key features aren’t included. First, TouchID would be really nice because I tend to forget my Shelter password. Second, it would be nice if ID cards could be exported to the Apple Wallet so that they are easily accessible. Finally, there should be a main tab that shows your actual agent and his/her contact information. Why would I want to search for an agent if I am obviously already a customer by virtue of being signed in? Fix these features and it’s a five star app.

Mohammad Tamim Yusufi

Rating: 1/5

This insurance app is missing essential features that make managing policies extremely difficult. There is no option to add or remove vehicles or drivers, which is a basic necessity for any insurance platform. Instead of handling these simple updates through the app, I have to go through customer service, which is time-consuming and inconvenient. A modern insurance app should provide flexibility and ease of use, but this one falls short. Until these features are added, I can’t recommend this app for anyone who needs to make regular adjustments to their policy.

west4me

Rating: 5/5

This app is well designed, intuitive to use, and does what it is supposed to. It is great to have access to my policies on my phone and not have to worry about having updated paper versions with me!