OG&E

First time paying via the app. It only gives me the option to pay using a debit/credit card which they charge for. There is no option for checking account. When I look at my profile it shows my account information but there’s no option to pay by checking. Am I missing something? Update: I now see there is an option to pay via a checking account. Make a Payment, Payment Method. If you’re already have your checking account set up the info should be there. Or you can add payment. This was not like that before. I pressed all the buttons and drop down menus and did not see that option. Thanks for updating the app.

First of all how on earth is it that OG&E only first launching their app in 2023. Second the text field for the credit card number dose not support input from password managers or pasting. This adds a significant amount of friction to paying your bill and is extremely user hostal. It seems like maybe they think it’s some sort of data protection measure but in reality I think the product owner/project manager just knows nothing about data privacy best practices and is making things up as they go. Let 1Password enter my credit card number and I’ll come back to change my review.

Leave it to OG&E to be the last utility company to have an app but better late than never. There is room for improvement like being able to actually view your current and previous statements but overall the app works better than OG&E’s grid does.