App Profile: MARTA On the Go

MikeGator

Rating: 2/5

While it’s good to have app information for this and the Breeze card app, in order to really get good adoption/utilization, you need to add the MARTA Breeze Card to the Apple Wallet Transit Cards. If you go to the Apple Wallet and press the + button and select Transit cards, you will see many other cities in the US and the world have transit cards ready for users who live and visit their respective cities. This should be an option so we can use it too.

monelxc330

Rating: 1/5

It’s just amazing that as technology evolves, MARTA demonstrates time and time again that the money they are making, is not at all going to the betterment of their transportation. The apps do NOT work for anything, their call center employees are clueless, and they are constantly renovating new looks for their stations while the service continues to be lackluster and mediocre. Black Hollywood is what this god forsaken city is supposed to be called, it should just be called the US slum district. With it’s sham of a transportation service unable to even get people to their destinations in a timely manner. It’s like, I’m better off giving Lyft of Uber $300+ weekly so that I can even get to work ON TIME. They have no drivers because the company is cheap and refuses to pay their employees a livable wage, therefor justifying their mediocre performances followed by corporates lackluster customer service. It’s like, why even have a service at all if it’s so bad. Just make people walk, at least I’d know I’d get there on time rather than having to gamble and hope that MARTA’s drivers decided to come in to work today. Pitiful. Now I’m forced to have to deal with their worthless call center employees every day now to see if their lackluster service is even MOVING.

Paul Dfeet

Rating: 1/5

Atlanta is making money hand over foot. And the public transportation is horrible. The applications lag time is around 15 minutes or more, and the busses and trains run around that late at the same time. Therefore, if you use the app, you get to the station after the train/bus has left and you have to wait for the next one, which is sub sequentially late usually as well. So using the app on a regular basis to get me to and from work ends up making me wait statistically longer for Marta than randomly guessing on rides. On top of that the drivers are generally pretty rude and will pass by the bus stop and give you the bird before stopping. Call in a complaint, and they give you an attitude about it as well. Atlanta is growing exponentially and the public transportation cannot handle it by any means. As I write this, the. Is should be showing up, instead it reset and the bus was past the stop by 4 or 5 miles. Way to go technology