Amegy Mobile Banking

The high rating is deceiving! People tend to rate only the Debit card portion of the app! I have no complains about that, even though there’s room for improvement there, too. The reason for my low rating is the CREDIT Card portion of this app! For many years NOTHING has been improved, even worse: it was GOOD, but then, after a major update become BAD! You cannot see any transactions! If you separate both Debit and Credit parts as independent apps, then you’ll see the real ratings for Credit card. It is so user unfriendly and you have to spend time and dig deep to find your latest transaction! If you want to see more from the recent transaction history, you have to export different files on formats you might never used in your life!

While I like the look of the new app, I struggle with the fact that: 1) I no longer have a 1 shot view of the vendor/name in my list of transactions without having to click the detail. I only see numbers & letters affiliated with the transaction and have to click the detail to see what the amount is for. 2) When I come out of the detail of a transaction, the app then takes me back to the top of the list transactions & I have to search again for where I was in the list & basically start over. This stinks when you’re looking up transactions that may be a few weeks old. The previous app returned you to where you were. 3) There’s a delay in balance updates when I transfer funds. Previously, it would update the balance immediately. Now, I have to wait or exit then re-enter the app to be sure the balance updated. 3) Transfers take more clicks/time to process and require repetitive confirmation. I transfer funds quite a bit to another account and half the time I thought they went through when they haven’t because I didn’t hit the final submit, ok, done buttons. Take me back to the old app!!

I have had many complaints in the passed with the Amegy Bank App, but the app developers have addressed all my concerns and I am finally having a smooth experience with the app! I am using an iPhone Xs, and one thing I do notice is that there is no option for “FaceID” in the settings, which made me nervous at first but it still works perfectly to sign in when you enable the “Touch ID” switch. That’s just a slight detail the devs missed in wording, but no problems with functionality. Great app!