App Profile: Starkey T² Remote

Roguesurgeon

Rating: 1/5

So I've used T2 remote for the past 3-4 years and it has been working well. After upgrading to Gemini AI along with ITC hearing aids without the Bluetooth, I feel the updated version is causing only one sided adjustments rather than both hearing aids. This applies to both volume and memory. The only work around I have right now is adjust one to the preferred settings and take it out without opening the battery door and place it somewhere, and then go in another room, open the other hearing aid, put it back in ear, then adjust it to my preferred settings. There needs to be a fix to this ASAP considering the amount of money spent on this.

JCCoanan

Rating: 1/5

I just bought these hearing aids and they worked really well for one day. Once I got home, I couldn’t adjust the right side hearing aid using the app. After changing the batteries, the right side began to work a little bit better but now the left side doesn’t work even with new batteries. Additionally, when I hold the phone up to one side it occasionally changes both sides. When it changes both sides, this causes them to be out of sync. Meaning one is louder than the other and I have to take the batteries out to reset them to the default volume. Complete waste of money.

Pacemonu

Rating: 1/5

This app and for that matter the Starkey hearing aids are worthless. I have not been able to adjust aids except sporadically. I was told an update was needed for the app to work and yet the update has not been developed. Horrible.