App Profile: Martie: Discount Grocery

mgh1130

Rating: 5/5

I scoured the Internet to try to see if there’s any sort of organic and bulk products I can buy to eat healthier. But my household doesn’t make a lot of money — my partner, and I are considered low income. And the reality is folks who don’t have a lot of money don’t eat as healthy as they should. I am so so happy to have found Martie! Organic products for a very very low cost! This site really saved us. Since the new year, I have already ordered several boxes from Martie. A trip to the grocery store for less items would have cost me more. I live in a large city and the groceries are just super expensive right now. Thank you so much, Martie. I swear I rarely write reviews, but this has really been saving a low income someone who needed healthier products in their kitchen!

SolitaireConfinement

Rating: 3/5

I have used Martie for over a year and ordered several times, and I like it, but am starting to think I might need to move on. The app is so slow, and will not keep the sorting order. It is really inefficient to use and I find myself wasting a ton of time. If you have a site on which the products always change, you need to be able to move through it quickly. I have just been trying to get my order together for a few hours but it keeps getting slower or losing my place in the sorting order and repeating products. It is now super late, and I am just going to order from a different site. Also, I have to do some searching since they don’t show nutrition labels for a lot of the products. Not helpful. I don’t purchase most kinds of food without looking at calories, fat, protein, etc. Another issue is that the packing is very inconsistent. My last shipment ended up doused in the sent of home fragrance spray. I couldn’t use the products for over a week and had to keep them in a different part of my home. I will probably try again at some point, as I have found some great products and savings, but as they say, time is money, and I think by now I am nearing a net loss.

quantum-noodles

Rating: 1/5

Struggling to recommend this app because even though I want to order again I can’t bring myself to because of how awful customer service is. A jar of salsa broke in my package, so I had to spend a couple of hours on a weekday cleaning up the mess off my floor and the other products and making sure the glass wasn’t everywhere. Everything smelled like salsa. I contacted them and sent pictures of everything that was damaged by the salsa and they almost didn’t give me a refund because they wanted a picture of the actual broken jar. The notifications are also broken so it took me a while to realize they had requested it so I told them I already threw it away because obviously, broken glass is a hazard. I expected to at least get a refund for everything that was damaged because even the clearance section of the grocery store doesn’t sell salsa covered items, but I only got a refund for the salsa, and no other attempt at a concession. Very odd customer care behavior for a company that needs customers to exist