ABC Fine Wine & Spirits

Kevin , I can always count on him when looking for certain wine and spirits and assist with special requests. Great customer service. Very knowledgeable. Friendly, very helpful to assist in all my purchases. Great staff! Carmine friendly very knowledgeable on wines. Anthony awesome. Clean store well stocked. Manager Kim is fantastic she is always available and ready to help, answer any questions. It’s always a pleasure to shop in this store. Highly recommend ABC111. They always greet you with a smile and offer any assistance! Wow! Isn’t that refreshing. (They even offer a tasting station to sample some products, great prices too!)

Having totaled my car, I have had to use your delivery system. Everytime I place an order my credit card is invalid. I usually reenter my credit card number and it goes through. I have probably 15 cc numbers listed on your checkout site. Last week I decided to call your customer service number for a $300 order. I ended up buying it at Total Wine, and when your customer service called me back, it was 2 days later. Your store is less than 2 miles frome my home, and is always my first choice. Your staff is great and I enjoy their reccomendations.. However your 888 customer service is a joke. No one ever answers the phone, and to get back to a customer 2 days later does nothing. Total Wine has made well over $1000 in sales because of the problems on your website and no follow through from your customer service.

Convenient, Easy to use app makes my shopping trip quick and organized. I love using the party planning and recipe features to help create my shopping lists so I have enough for everyone and I don’t forget any elements to the cocktails I feature at my events. I add favorites to my wishlist if I see a recipe with a new brand or flavor I want to try. It also stores my order history which has come in handy. It’s easy to switch between store locations depending on where you are and has all kinds of info and content about the products to help you compare & decide what to buy.