PDQ Chicken

Hello PDQ Chicken Rewards Team, First, I want to say that I genuinely enjoy PDQ and appreciate being part of the Rewards program. However, I wanted to share some honest feedback regarding the birthday reward. Receiving only 10% off for a birthday feels underwhelming and doesn't make customers feel particularly celebrated. Many restaurants and loyalty programs offer a complimentary entrée, sandwich, dessert, or even a free meal on a member's birthday. Those types of rewards create excitement, strengthen customer loyalty, and encourage people to choose your restaurant to celebrate their special day. A 10% discount is something that could be offered through regular promotions throughout the year, so it doesn't feel unique or memorable as a birthday reward. Since birthdays only come once a year, it would be great to see PDQ offer something more meaningful, such as a free sandwich of the customer's choice, a complimentary meal, or another exclusive birthday reward. I hope you'll consider revisiting this benefit. I believe enhancing the birthday reward would not only make loyal customers feel more appreciated but also encourage more people to visit PDQ on their birthdays and continue supporting your brand. Thank you for taking the time to read my feedback, and I hope you'll consider making this change.

There are loads of great chicken-based fast food restaurants, and they are all good with what they do, so I like to highlight what makes the different. PDQ has two things that stand out to me. Their homemade sauces are incredible. They have unique flavors that other restaurants don’t have, which sets them apart. The other big win is their waffle fries. They are cooked longer than other restaurants so they are always crispy fries. In addition they have zucchini and sweet potato fries, which is a nice difference from other restaurants. The app helps me with quick ordering and a rewards program that keeps me coming back.

All the staff are extremely nice. Very polite and well mannered. Each time I go they are so prompt & respectful. The food is so hot and fresh! I cannot get my food like this anywhere else sadly. This is my go-to spot when I’m in Marlton. The icing on the cake is how they offer you a box and bag to take your food home in when you’re finished eating in. They also say goodbye to you and use your name when saying goodbye. I can’t find service like this anywhere else. Things went downhill after Covid but this is one of the rare places that still has excellent work ethic and respect. I notice the team ask work together so well and quickly. I was about to sit in an extremely clean place that was quiet and relaxed. I’ll continue to give this PDQ my business!