Layne's Chicken Fingers

The chicken is OK. It doesn't really have that much flavor. The fries are good and I really like the toast. The cheese curds are in abomination, I don't even know why they call them that. They are disgusting, do not order them. The app is absolutely terrible and there's no excuse for it because it's really easy to have a decent functioning app at this point in time. You can't even order directly through them and there's some note about how you can't earn or redeem rewards points, I'm not sure which one because they just say "apply" points because they make you order through DoorDash. The app says that they have vitamin water and powered but they don't tell you which flavors which is really ridiculous because there are so many. You can be logged in and when you try to order it tells you you need to login again so you login again and then it tells you that it created a new account for you. But you already had an account and you were already logged into it. It's pretty ridiculous

Here’s something to know. If you don’t need an app, don’t make one. This app is booty. It’s slow, doesn’t remember information, doesn’t save your points let alone GIVE you points from ordering online. Told me the wait was going to be 13-23 mins honey no it does not take that long. Don’t get this app it’s buns.

There’s really no point in using the app when they NEVER have online orders ready. Me and my co workers have waited over 40 minutes to get our orders and one was wrong. What’s the point of having an app or the ability to place online orders if they’re too busy to fulfill the restaurant orders too?? Employees at the Pittsburgh Forbes locations are rude and appear miserable too. They refused to refund when someone else picked up our order. Absolutely no customers service satisfaction whatsoever.