Vively: Transform Your Health

The app never sync’s with my CGM. Support tried a bunch of things and asked me to try a bunch too. None worked. I cancelled my subscription and asked for a refund. They said no and hid behind their terms of service and sent me a canned response. I do know one person the app worked for but thought others would want to know my personal experience. Buyer beware.

The app never worked. Support are very slow to respond and just send some links. When I said I want to cancel (because it didn’t work) they said I can’t and sited some terms and conditions. Eventually they agreed if I send back the sensor which I did do. But as of now they still haven’t issued the refund. Dealing with this company has been a frustrating experience. It’s a real shame. There’s so much value it monitoring blood sugars and I wish we had a good company in Australia for this like we do in the US. My recommendation is to use Levels app or Nutrisense which work in Australia if you can get your own sensors.