App Profile: AirTalk Wireless

Leah Crowder

Rating: 5/5

My iPhone8 started out to have the usb plug to the box stopped working and they sent a new box 2 weeks after that then. I had acp and lifeline combo and i have very slow data not 5 gs either not with iPhones 8 guarantee then I looked up my plan and I’m sopose to get $30 worth of government phone or life line and it’s not I looked up the plan and it’s only $10. So I’m confused to why I get 15 gb for $10 thru the federal government lifeline and its sopose to be $30 minimum for lifeline and I got screwed. If they don’t fix it I will take this phone and trade it in for different service provider and get my federal government assistance phone program by switching. Please give it back to me as $10 isn’t part of government federal assistance I want what everyone else is getting .

ibetogood

Rating: 1/5

I have been with airtalk over a year now. This is by for the worse company ever. To talk to a actual person it takes hours. And most time you don’t resolve the problem your having. I have an iPhone that they sent me. The battery is not good and the phone does things I don’t want it too. I have never been able to set up voicemail, I don’t understand why. So when I get important phone calls and I miss it. They can’t leave a message even if they wanted to. I get text from the airtalk with special prices, but when you talk to someone, they tell you a different sorry on why you can’t get that price. I have told them I would like a new phone, because the one they sent my is a bad phone. I tell them I will go with another company if they don’t. They don’t care, then when I was ready to transfer my # to another company, they stoped it from happing. I never told them to do that, I’m fact I said not to do that. I ended up without a phone for 2 weeks because Obama care thought I was trying to get 2 phones just for my self. I want to leave so badly, but because I can’t find a company that has a iPhone for free with switching. I’m stuck, if they would just send me a new phone,(new to me) not talking brand new, I would not be writing this. I have more bad to say and no good things. But I think you get my point, when I say do NOT join airtalk wireless. Best advice I can give you.

Austanda

Rating: 1/5

This is the absolute worst provider I have ever had the displeasure of having. From day one it has been a nightmare! I was sent a junk phone that did not work. I contacted support, and have yet to hear back. They give you a 15 day grace period on the phones they send you, however it’s impossible to return/exchange because there is no support. I then tried an ESIM on an iPhone I had. Things took a really bad turn after that…. Service was hit and miss, and on the few occasions I was able to make calls, they were dropped. Family began telling me that a man was answering my phone, and music would play when they called. So I called my number from a friends phone and both times someone else answered. Then my nightmare began. My phone was hacked, any and all accounts on my phone was hacked and now each time I attempt to sign up with another provider I receive a welcome email from the new and a “we will miss you” email from AirTalk. Only to receive an email from the new stating that I have opted out of their service and an email from AirTalk welcoming me back. However, I hadn’t made any changes. Now whenever I am able to make calls i can hear buttons being pressed, or they are dropped. My location is constantly being turned on and it is a mess. I advise everyone to steer clear of this company!