App Profile: MyGenMobile App

KEDPtoate

Rating: 3/5

The app doesn’t show how much data I have left. It alway says there is 0gb data left even at the start of the month. I have data but I never know how much is left.

OlantaDru

Rating: 1/5

They illegally jail break your causing all types of soft ware issues you do not get unlimited wifi All reps are over seas with no respect I was called the N-word and hung up on twice when their SIM card was stuck SOS your are a criminal against US if you use the hacking company they move your location ping wen it comes to towers so in the U.S you are look suspicious smh they never want to give refunds even though one month I only have service twice due to them “ moving my location around” plus so many brand companies have a better pre paid plan if you. Don’t like agreements use them like they use you to jail break your phone and head over to straight real humans in USA and better service Now I have unlimited high speed data for only $55 vs their 20GB of high speed data for $65- I hate this company and how rude and care free employees are they laugh in your face if they are ready to go they will drop the call most companies ask for a good number incase the call drop but not this one because the drop it on purpose they are not here to help but to take US money we are funding. A scamming company over seas stop and I remember the eveil rep name who tried make a withdrawal from my bank at a freaking restaurant (ERIC) stop supporting the trash can of a company.

Rakivder12

Rating: 1/5

This company should be shut down. Gen Mobile is one of the worst, most dishonest, most exploitative operations I’ve ever encountered. The mobile service is garbage. The app is broken. Customer service is nonexistent. I spent over FOUR HOURS trying to reach someone through the app—nobody ever responded. Tried calling? Good luck. The PIN they give you won’t work. Nothing functions. It’s like a fake company pretending to offer real service. This is not just bad business—it feels criminal. Gen Mobile preys on vulnerable, low-income people who can’t fight back. That’s why they get away with it. They know most customers don’t have the time, money, or legal support to hold them accountable. If this company tried pulling this scam on people with resources, they’d be buried in lawsuits by now. The five-star reviews are 100% fake. Nobody in their right mind could honestly praise this company. Those reviews are either bots, paid shills, or employees pretending to be customers. It’s fraudulent, unethical, and downright evil. Avoid Gen Mobile like the plague. If you sign up, you will regret it. I hope the government investigates them, because what they’re doing should be illegal. Nothing about them is real. They don’t care about customers, they don’t provide real service, and they don’t deserve a single penny from anyone. STAY AWAY.