App Profile: MobileX Phone Service
Android / Games / Puzzles
MobileX Phone Service
Installs:
Rating:
3.80
Total Reviews:
99
Top Countries:
< $5k
/mo
< 5k
/mo
Reviews: What People Think About MobileX Phone Service
marbat88
Rating: 4/5
Great concept for fee structure and QCI8 data makes the plans themselves a good value. The app itself does the basics, but needs some work/polish. Ported in 3 lines. All 3 have no issues with the cellular service, and 2 out of 3 have no issues with the app. The one that does have issues with the app is an odd situation - whenever opening, the app goes to the “create an account” flow despite an account already existing. If I X out of that flow, I can see the account/data usage information and all is well. But an odd bug - reported it via chat support, so we’ll see if they fix it!
Z. Yao
Rating: 5/5
Just ported my number from Xfinity Mobile to MobileX over the weekend. From physical SIM to eSIM. I’m really impressed by the smooth experience of the migration!
In the past, the porting process usually takes a few days, waiting for the shipment, fill in the form and wait. If something goes wrong, then I have to contact customer service. Not this time! I followed the instructions on the app and finished the porting after a few minutes! No waiting and not spend a penny since I am in the initial 10 days of trial. 😀
Customer service is great. Initially the cellular data didn’t work so I contacted support. Then I got it working by following the instructions again and restarting the phone. Support responded anyway to ensure things are working even I sent an email to indicate the original issue got resolved.
Call/text/data is good as Xfinity mobile. After all both are Verizon, honestly I cannot tell a difference so far.
The only thing odd is the management profile downloaded during eSIM setups is unsigned. Not sure why it’s hard to fix it… another thing is during speed test my IP location show up as California, which I am not. Neither of the issue affects my current usage though.
[ZG501L-1GWPN]
iPhone_User_712
Rating: 2/5
April 2025:
After months of positive experiences and even porting my primary number to MobileX, I ran into serious issues with data throttling that were never clearly communicated. Despite being on a plan that previously offered QCI 8 priority data, my speeds dropped sharply without warning. I submitted multiple support requests asking for clarification and never received a response—MobileX completely ghosted me.
Even worse, if you run speed tests to check your performance, their AI may flag you for “excessive usage” and throttle your data for the entire billing cycle—with no warning, no appeal, and no human review. It’s an invisible tripwire buried in vague Terms of Service.
Worse still, their Terms of Service leave a lot of room for unfair interpretation. What you think you’re buying—based on how it’s advertised—can change without notice, and there’s no guarantee you’ll be informed or supported. That’s exactly what happened to me.
MobileX looks great on paper, but there’s a real risk you’ll be penalized for simply testing what you’re paying for. I’ve now ported out, and I want others to be aware of the potential pitfalls.
A fair note: If you use very little data, MobileX might still be a good fit. But if you’re expecting consistent performance, priority data, or reliable support, I’d proceed with caution.
About MobileX Phone Service
Try our up-to 10-day learning period and let our app analyze your usage to understand your real data needs and create your custom plan. Never pay for what you don't need. Or choose from our best-in-market Unlimited Plans and get Unlimited Talk, Text, & Data. All on one of the fastest networks in America.
What you'll need to start:
A fully paid-for and compatible device, unlocked from any other carrier
A valid payment method such as a credit card, Apple Pay or Google Pay
A physical MobileX SIM card if your device is not eSIM compatible (you'll be able to order a MobileX SIM Card Starter Kit directly from within our app)
How it works:
Once you complete the activation process, you'll be able to select our Need a Hand Plan, putting you into an up-to 10-day learning period.
While you live, we learn. Use your device just as you normally would and our AI-guided Data Forecaster will review your usage behavior and provide a personalized plan so you only pay for what you use, never for what you don't.
You can load what the app recommends, or any amount you choose-you're in control. If you prefer a more traditional plan, we've got those too. Choose from one of our Unlimited plans, as good-or better-than anything out there today.
Whatever you choose, our AI tool will continue to monitor your data use and will let you know if a change of plan can save you money.
All powered by one of the best 5G networks we're not allowed to mention.
What you'll need to start:
A fully paid-for and compatible device, unlocked from any other carrier
A valid payment method such as a credit card, Apple Pay or Google Pay
A physical MobileX SIM card if your device is not eSIM compatible (you'll be able to order a MobileX SIM Card Starter Kit directly from within our app)
How it works:
Once you complete the activation process, you'll be able to select our Need a Hand Plan, putting you into an up-to 10-day learning period.
While you live, we learn. Use your device just as you normally would and our AI-guided Data Forecaster will review your usage behavior and provide a personalized plan so you only pay for what you use, never for what you don't.
You can load what the app recommends, or any amount you choose-you're in control. If you prefer a more traditional plan, we've got those too. Choose from one of our Unlimited plans, as good-or better-than anything out there today.
Whatever you choose, our AI tool will continue to monitor your data use and will let you know if a change of plan can save you money.
All powered by one of the best 5G networks we're not allowed to mention.
File size: 143472640
Launched countries: USCA
Minimum OS version: 13.0
Release Date: 1677484800000
Published by Mobile X Global, Inc.
Website url: https://mymobilex.com
Publisher country:
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