App Profile: MobileX Phone Service
Android / Games / Puzzles
MobileX Phone Service
Installs:
Rating:
4.26
Total Reviews:
223
Top Countries:
< $5k
/mo
< 5k
/mo
Reviews: What People Think About MobileX Phone Service
marbat88
Rating: 4/5
Great concept for fee structure and QCI8 data makes the plans themselves a good value. The app itself does the basics, but needs some work/polish. Ported in 3 lines. All 3 have no issues with the cellular service, and 2 out of 3 have no issues with the app. The one that does have issues with the app is an odd situation - whenever opening, the app goes to the “create an account” flow despite an account already existing. If I X out of that flow, I can see the account/data usage information and all is well. But an odd bug - reported it via chat support, so we’ll see if they fix it!
Z. Yao
Rating: 5/5
Just ported my number from Xfinity Mobile to MobileX over the weekend. From physical SIM to eSIM. I’m really impressed by the smooth experience of the migration!
In the past, the porting process usually takes a few days, waiting for the shipment, fill in the form and wait. If something goes wrong, then I have to contact customer service. Not this time! I followed the instructions on the app and finished the porting after a few minutes! No waiting and not spend a penny since I am in the initial 10 days of trial. 😀
Customer service is great. Initially the cellular data didn’t work so I contacted support. Then I got it working by following the instructions again and restarting the phone. Support responded anyway to ensure things are working even I sent an email to indicate the original issue got resolved.
Call/text/data is good as Xfinity mobile. After all both are Verizon, honestly I cannot tell a difference so far.
The only thing odd is the management profile downloaded during eSIM setups is unsigned. Not sure why it’s hard to fix it… another thing is during speed test my IP location show up as California, which I am not. Neither of the issue affects my current usage though.
[ZG501L-1GWPN]
iPhone_User_712
Rating: 2/5
April 2025:
After months of positive experiences and even porting my primary number to MobileX, I ran into serious issues with data throttling that were never clearly communicated. Despite being on a plan that previously offered QCI 8 priority data, my speeds dropped sharply without warning. I submitted multiple support requests asking for clarification and never received a response—MobileX completely ghosted me.
Even worse, if you run speed tests to check your performance, their AI may flag you for “excessive usage” and throttle your data for the entire billing cycle—with no warning, no appeal, and no human review. It’s an invisible tripwire buried in vague Terms of Service.
Worse still, their Terms of Service leave a lot of room for unfair interpretation. What you think you’re buying—based on how it’s advertised—can change without notice, and there’s no guarantee you’ll be informed or supported. That’s exactly what happened to me.
MobileX looks great on paper, but there’s a real risk you’ll be penalized for simply testing what you’re paying for. I’ve now ported out, and I want others to be aware of the potential pitfalls.
A fair note: If you use very little data, MobileX might still be a good fit. But if you’re expecting consistent performance, priority data, or reliable support, I’d proceed with caution.
About MobileX Phone Service
MobileX isn’t like any other carrier. We offer total control, ultimate flexibility, and massive savings through our three great ways to get you connected. Whether you select Need a Hand?, one of our best in-market Unlimited plans or choose to Build Your Own plan, you’ll get so much more and spend less with MobileX—truly mobile, done different.
Ok, ready to save money? This is what you’ll need:
A fully paid-for and compatible device, unlocked from any other carrier
A valid payment method, such as a credit card, Apple Pay or Google Pay
A physical MobileX SIM card if your device is not eSIM compatible (you’ll be able to order a MobileX SIM Card Starter Kit directly from within our app)
How it works:
Download the MobileX app and activate your service in minutes.
Choose Need a Hand? or pick from one of our best-in-market Unlimited plans, or Build Your Own custom plan and start saving—it’s that simple!
Need a Hand?: Let the MobileX A.I. Forecaster help select the right talk, text and data configuration based on your usage in just 10 days or less for just $4.88. Once your learning period has concluded, you’ll be transitioned to the best MobileX plan to suit your individual needs; either to Personalized Access, which can start from as little as $3.48 a month for talk/text, or $3.88 a month for a data plan. Or to one of our feature-rich, best in-market Unlimited plans. A one-time credit of up to $4.88 will be applied to the cost of the plan selected after the learning period ends.
Unlimited Plans: With our feature-rich, best in-market Unlimited plans you’ll get unlimited talk/text and data, starting from $14.88 for Standard Access or $19.88 for Priority Access.
Build Your Own plan: Know just what you need already? Create any Data/Talk/Text combo for your phone including International or create a custom data plan for your tablet—right in the app! Plus add extra data anytime. Don’t use it? Don’t sweat it! Leftover data converts to credit and is deducted from your next month.
No matter what plan you choose, our A.I. tool will continue to monitor your data use and will let you know if a change of plan can save you money.
And all on one of the fastest and most reliable 5G networks in America.
[:mav: 7.1.0]
Ok, ready to save money? This is what you’ll need:
A fully paid-for and compatible device, unlocked from any other carrier
A valid payment method, such as a credit card, Apple Pay or Google Pay
A physical MobileX SIM card if your device is not eSIM compatible (you’ll be able to order a MobileX SIM Card Starter Kit directly from within our app)
How it works:
Download the MobileX app and activate your service in minutes.
Choose Need a Hand? or pick from one of our best-in-market Unlimited plans, or Build Your Own custom plan and start saving—it’s that simple!
Need a Hand?: Let the MobileX A.I. Forecaster help select the right talk, text and data configuration based on your usage in just 10 days or less for just $4.88. Once your learning period has concluded, you’ll be transitioned to the best MobileX plan to suit your individual needs; either to Personalized Access, which can start from as little as $3.48 a month for talk/text, or $3.88 a month for a data plan. Or to one of our feature-rich, best in-market Unlimited plans. A one-time credit of up to $4.88 will be applied to the cost of the plan selected after the learning period ends.
Unlimited Plans: With our feature-rich, best in-market Unlimited plans you’ll get unlimited talk/text and data, starting from $14.88 for Standard Access or $19.88 for Priority Access.
Build Your Own plan: Know just what you need already? Create any Data/Talk/Text combo for your phone including International or create a custom data plan for your tablet—right in the app! Plus add extra data anytime. Don’t use it? Don’t sweat it! Leftover data converts to credit and is deducted from your next month.
No matter what plan you choose, our A.I. tool will continue to monitor your data use and will let you know if a change of plan can save you money.
And all on one of the fastest and most reliable 5G networks in America.
[:mav: 7.1.0]
File size: 139634688
Launched countries: USCAAUMX
Minimum OS version: 13.0
Release Date: 1677484800000
Published by Mobile X Global, Inc.
Website url: https://mymobilex.com
Publisher country:
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