Workout Anytime Go

I signed up in January, I have tried everyday since to login in and am not able. I went to my local gym and they confirmed my stuff was correct and told me they were having app issues so I waited, I contacted corporate after a whole month and they say there’s nothing is nothing wrong with the app on their end, that it’s up my local gym, they say it’s corporate and no one will give them an estimated time it’ll be fixed. I’ve called, visited, and tried everything I know to do. NO COMMUNICATION! I asked how I’d know when it was fixed and I was told I won’t I’ll just have to keep trying. I’ve now sent emails to all addresses I can find and I’m still hitting walls. Where is my help? When is this going to be fixed? This is part of my membership and we’re all getting robbed by not having access. Someone fix this

The app is great. There are workout in the app and I love that you can check in from the app. For some reason I can not add my member card to Apple wallet I emailed about this. Once that is corrected the app will have 5 stars. I love how you can also view check in history at locations you have been to.

Not sure why they didn’t just update the previous app, but ok. The new app has some new additions that are nice. Gym card now is available in the Apple Wallet, however, because it isn’t NFC and instead is a barcode to scan, it doesn’t show the barcode on the Apple Watch Wallet - preventing you from being able to leave your phone at home and only using the Apple Watch. It takes a long time to prep your workouts and you aren’t able to prep the reps you plan to do prior to the workout. You have to start the workout before you can record your reps. I have a schedule that I would be willing to transfer to their app but because there isn’t an import feature, it takes a long time to do, and you can’t prepare your workouts prior, it makes it completely useless to me. I don’t ever open the app now because of the lack of these features.