MyNorthernLightHealth

The app seems to becoming more difficult to open … it sits and spins…yes I have tried uninstalling. Wheni can log in it is a great way to communicate WHEN questions get answered … which sometimes takes more than a week.

There’s no bill pay options, you can’t even see your bills. To do anything you still need to call the hospital and if you send a message to a provider they can charge you. If you select a pay a bill it takes you to a browser window so it’s not even the app and you are no longer “signed in”. And the fact that I need to have paper copies of the bills mailed to me in order to keep track of every individual claim is wild. It’s 2025 figure it out

I really wish I could give you a higher rating. I suggest you take a look at Saint Joseph’s Hospital app or Main General app. It’s a night and day difference. Northern light seems to be very clunky and is very hard to make a payment on. Try to find records or doctor notes can be very time consuming. Please look at other hospital apps. I look forward to seeing a more user friendly version in the future. Thanks