MyZen by Zenoti

This entire system was actually part of the reason I finally quit my salon. It’s impossible to do some of the most basic functions that a booking app should be able to do; I cannot change/move appointment start times or view important client info like phone number if I need to reach them outside of their little messenger. Not to mention the constantly making us change our passwords and requiring one to log into my app every single time just to look at my own schedule?? I would 100% rather go back to MyTime or Mindbody than ever use Zenoti again.

I have had the gigantic,unfortunate experience of my tips being held hostage, by MyZen. For two weeks, I have worked for a company that uses MyZen to give your accrued credit card tips. Every single day this app tells me a different story of why my application is not correct. I’ve been passed around from online helper to online helper with no actual help. Every day I’ve submitted new applications so I might hope to get my tips. Including face ID, three-dimensional with my video camera Drivers license and passport. They refuse to give me my tips. If you are reading this and wondering if you should use MyZen for your company, I cannot urge you strongly enough to go with another company. I also relocated here for three weeks, when I could’ve taken more time to deal with this issue. No one has helped me, they’ve asked me for everything under the sun to no avail. Do not use this company. It’s almost enough for me to seek out another job. But since I just moved, I don’t have that luxury.

terrible terible I am all your help me to download this app to keep track of my tips and so forth that I can tell you that I’ve used it a little bit and it crashed on me. I cannot seem to pull the screen up. I have uninstalled and reinstalled numerous times. smh