Ouro - Pre-Owned Sneakers

There are some great deals on Ouro. And it’s a win when you get them. However, I have bought a pair and bid on a pair and in both cases had the seller never come through and actually send the shoes to Ouro. Ouro got my money right away though. I waited for up to a month for Ouro to contact the seller before finally writing to customer service. There was no attempt by Ouro to contact me ever. I don’t know if they ever attempted to contact the seller about why they weren’t sending the shoes. Ouro only responded that they cancelled the sale and that I’ll get my refund back in 5-10 days but only after I wrote them to ask where my shoes were. One time could have been a fluke but two times seems like a problem Ouro needs to fix. I recommend not buying. I recommend bidding even if only a dollar less just to see if the seller responds to save yourself the hassle of having your money tied up. And even if the seller does respond, keep an eye on your purchase, because they may never send the shoes and Ouro won’t be contacting you about it.

I ordered two pairs of shoes that off this app I checked and waited for the first shoe until I found out that it had been 14 days and my shoes haven't been shipped I sent a email and all I got back was tracking information. Then a couple days later I found out I was refunded and I got no shoes then I thought ok maybe it's just bad luck and If I order again I'll get my shoes then I ordered a pair of green Jordan 1 lows and it has been 16 days I have got no updates the shoes haven't been shipped and I probably will just get a refund again so to conclude the app it is a place where you can't get any shoes and you just waste your time looking for no reason. I'd recommend to anyone looking to buy used shoes don't use this medocre TikTok sham of a business and buy off of eBay or Grailed.

I love the app! For being a newer app to buy sneakers, used I may add. We needed this. A strict marketplace for people who buy used because Brand new isn’t doable. App is easy to use and very user friendly! Plenty of listings so far, but we need more people on the app! Lets get it!!