App Profile: Direct Express® Mobile

Jenny from Cape Cod

Rating: 5/5

This may have nothing to do with the website I called yesterday and talk to a wonderful wonderful customer service rep. I think her name is Madison not sure, but she had the patience to explain everything to me about adding money to my cash app card from my direct express card. on how to link all the way to the end and I just couldn’t get it and she still had the patience to go over it again and again. I have a learning disability regarding my comprehension ever since I was in school. It’s embarrassing. A lot of representatives (not direct express) when I call & need help I don’t get it right away and ask again and sometimes they lose their patience( I can hear it in their voice) then I feel uncomfortable and just lie and tell them I’m all set . II just wanna let you know this representative and made me feel so comfortable to ask questions sometimes over again and again , until I really understand how to do the linking and adding money to my cash app . Unfortunately I don’t have her name so I can tell her thank you so much. Hopefully this review go to someone and they read it. And I can tell them to keep up the good work. Have a great day. I wish their were more representatives like her. There are a lot of people out there that just don’t understand as quick as everybody else Thanks direct express!

MacGyverOfScience

Rating: 2/5

I do not think direct express has any right to set the limits on how much of my social security I can withdraw at a time it is my money and where and when I wish to use it and how much or often is my choice and my right to my government pay check. If I wish to set limits for my personal security reasons I should be the one to set them. And having to go and withdraw my social security and move it to a card without restrictions is a hassle and it’s the only way I can do what I need to do each month because direct express sets dumb limits. If I want to buy something online I should be able to if I want to restrict certain abilities I should be able to slide online card purchases off or on and or cash withdrawl limits independently from within the app. All I can do is set off or on and I should be able to set international transactions on or off as well. These lack of features and restrictions is why I have it 2 stars. It’s not the gov business or direct expresses business to tell me how and when or where I can spend my money. Not being able to buy games from Xbox is an anoying issues now I have to go out just to buy a microsoft gift card just to purchase a online game from Xbox store. And not being able to load money onto the card is also a issue sometimes it’s easier if I had this feature then I’d have no need to use a secondary option like cash app.

ShanLynBerg

Rating: 5/5

It’s easy to use and great layout and it’s so easy to sign back into your account when you get a new device. Direct Express is the best card and app when it comes to debit cards and purpose and points of view. I love how they are so people specific instead of apart of the economic social normal way of life. It’s the best way to think, see and the only thing you have to worry about is keeping to your own way and loving your life. Politics are not for forcing people to do act and say the same things you do. Politics are for doing things for other people and the world and your life getting something done making money making a living forming a nation with opinions and spreading it around to continue circulation of people life and social stuff to help the president and the White House do their stuff for the country and doing things for yourself with your own opinions and helping the president with sociologistics. Anyway Direct Express is the best app and card for all that stuff and it’s definitely for the people (: