App Profile: Green Dot - Mobile Banking

Android / Games / Puzzles
Green Dot - Mobile Banking
Installs:
Rating:
3.45
Total Reviews:
11.79k
Top Countries:
US, CA, IN
< $5k
/mo
30k
/mo
Reviews: What People Think About Green Dot - Mobile Banking
5689436
Rating: 3/5
I tried this out for a couple of weeks and it wasn’t bad. It does what it’s suppose to do. You do get 5% cash back on qualified purchases but unless you run your card a lot, I don’t think it’s worth it considering the $9.95 monthly membership fee. I knocked it down 2 stars because support is awful! I had questions on getting set up for mobile check deposit and they were very vague and could never give me a direct answer. They kept repeating the same thing each time I reached out via email and told me to refer to their FAQ because apparently that is where I can find all my answers. I scoured through their FAQs from the beginning and nothing in there would help answer my questions. When I asked them to direct me to where I can find that information they said they actually don’t have instructions on how to get set up with direct deposit. It turns out it just takes some time before you are given access (I discovered this on my own). If they would have answered my initial question of “does this take some time to go though or should I be given immediate access?” It would’ve saved a ton of back and forth! I decided to just stick with my current bank at this point and am closing my green dot account. I could see it work for budgeting if you can stomach the monthly fee.
Nnessie
Rating: 5/5
I’ve had Green Dot for over 9 years and I love it. I get my direct deposit on it and as long as you get over $1000 direct deposit or make a certain amount of purchases the monthly fee is waived. I like the fact how we have that option. I have had issues with getting a hold of customer service but the good out weight the bad. That is why I kept it at 5 stars. I recently had someone get my card information and charger over $100 before I was able to catch on. I was having a hard time talking to a representative but was able to submit an form online. Green Dot was so good in returning all my money and issuing me a new card. Over all I trust Green Dot, my boyfriend and sister use it as well. I love how you are able to send money to people who have green dot and even pay bills. They will send a check on your behalf to whatever bill company you are trying to pay. Money is taken out right away and pends for a few days just like it would for a regular bank. I have NEVER had any other probs like everyone else is claiming. If I have cash one me and need to add funds I like how I can go to 7 eleven, Walmart, etc to load it for a small fee. Overall I am please with Green Dot and how it’s worked for me. I def recommend this to anyone. I have the regular gold one.
its actually shayley
Rating: 1/5
Closed my account and moved to chime banking. What a horrible bank. Constant issues with the app. They have absolutely no customer service. By that I mean they have people you can call or chat with but none of them are capable or able to help. They give you a case number and then never follow up. Myself and two others where all locked out of transferring money into our accounts we had bills due and they could not resolve the issue. Placing blame on others, giving us the run around. Bye bye green dot! Excited to use chime banking with no monthly fees, no fees to check your balance. No fees to just use your card. An app that actually works and real people that can help you. Btw green dot. You can refrain from replying to this review with the horrible copy paste response you give on every bad review telling the truth. It will just make you look even worse. Replying to green dots response. Assist me with what? None of you assisted with anything. I contacted support every day for weeks. Went in circles. You want me to think that now all the sudden you can help? To late, My accounts closed. Anyone else dealing with the “failure to verify your identity” when trying to deposit funds into your green dots account. Do not contact support. There is no support it’s just people hired to stall you from leaving while they do nothing. Close your account immediately and get a new bank asap to get ahead of the process.
About Green Dot - Mobile Banking
Green Dot is a financial technology and bank holding company committed to giving people and businesses
the power to bank seamlessly, affordably, and with confidence. We have managed over 80 million
accounts to date.


Enjoy a range of features across our collection of Green Dot cards including:
• Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹
• Overdraft protection up to $200 with eligible direct deposits and opt-in²
• Deposit cash using the app³
• Enjoy no minimum balance requirement


Additional features available across select Green Dot cards:
• Earn 2% cash back on online and mobile purchases⁴
• Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁵
• Access a free ATM network. Limits apply.⁶


The Green Dot app is the most convenient way to manage your account.
• Activate a new card
• View balance and transaction history
• Lock/Unlock your account
• Deposit checks from your mobile phone⁷
• Works with mobile payment options including Apple Pay
• Set up account alerts⁸
• Access chat customer support


Visit GreenDot.com to learn more.


Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features. The name and Social Security number on file with your employer or benefits provider must match your Green Dot account to prevent fraud restrictions on the account.


¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
² Fees, terms, and conditions apply. Learn more at GreenDot.com/benefits/overdraft-protection
³ Retail service fee of $4.95 and limits may apply. Keep the receipt as proof of your transaction.
⁴ Available on our Green Dot Cash Back Visa® Debit Card. Terms and conditions apply. Claim the cash back every 12 months of use and your account being in good standing.
⁵ Available on our Green Dot Cash Back Visa® Debit Card: 2.00% Annual Percentage Yield (APY) is accurate as of 5/01/2025 and may change before or after you open an account.
⁶ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter.
$3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply.
⁷ Active personalized card, limits and other requirements apply. Additional customer verification may be required. Green Dot mobile check cashing: Ingo Money is a service provided the sponsor bank identified in the Terms and Conditions for the service and Ingo Money, Inc. Subject to Terms and Conditions and Privacy Policy. Limits apply. Ingo Money check cashing services is not available for use within the state of New York.
⁸ Message and data rates may apply


Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.


©2025 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739
Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy Terms of Use: https://m2.greendot.com/legal/tos
File size: 156851200
Launched countries: US
Minimum OS version: 12.0
Release Date: 1305654451000
Published by Green Dot Corporation
Website url: https://www.greendot.com/our-products#mobile
Publisher country: US
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