App Profile: Green Dot - Mobile Banking

Android / Games / Puzzles
Green Dot - Mobile Banking
Installs:
Rating:
3.46
Total Reviews:
11.65k
Top Countries:
US, CA, IN
< $5k
/mo
30k
/mo
Reviews: What People Think About Green Dot - Mobile Banking
5689436
Rating: 3/5
I tried this out for a couple of weeks and it wasn’t bad. It does what it’s suppose to do. You do get 5% cash back on qualified purchases but unless you run your card a lot, I don’t think it’s worth it considering the $9.95 monthly membership fee. I knocked it down 2 stars because support is awful! I had questions on getting set up for mobile check deposit and they were very vague and could never give me a direct answer. They kept repeating the same thing each time I reached out via email and told me to refer to their FAQ because apparently that is where I can find all my answers. I scoured through their FAQs from the beginning and nothing in there would help answer my questions. When I asked them to direct me to where I can find that information they said they actually don’t have instructions on how to get set up with direct deposit. It turns out it just takes some time before you are given access (I discovered this on my own). If they would have answered my initial question of “does this take some time to go though or should I be given immediate access?” It would’ve saved a ton of back and forth! I decided to just stick with my current bank at this point and am closing my green dot account. I could see it work for budgeting if you can stomach the monthly fee.
Nnessie
Rating: 5/5
I’ve had Green Dot for over 9 years and I love it. I get my direct deposit on it and as long as you get over $1000 direct deposit or make a certain amount of purchases the monthly fee is waived. I like the fact how we have that option. I have had issues with getting a hold of customer service but the good out weight the bad. That is why I kept it at 5 stars. I recently had someone get my card information and charger over $100 before I was able to catch on. I was having a hard time talking to a representative but was able to submit an form online. Green Dot was so good in returning all my money and issuing me a new card. Over all I trust Green Dot, my boyfriend and sister use it as well. I love how you are able to send money to people who have green dot and even pay bills. They will send a check on your behalf to whatever bill company you are trying to pay. Money is taken out right away and pends for a few days just like it would for a regular bank. I have NEVER had any other probs like everyone else is claiming. If I have cash one me and need to add funds I like how I can go to 7 eleven, Walmart, etc to load it for a small fee. Overall I am please with Green Dot and how it’s worked for me. I def recommend this to anyone. I have the regular gold one.
kijpjv t
Rating: 2/5
I’ve used greendot since about 2007. I used to really like them. They had great customer service at that time, it was a great card to use for extra money while traveling. Now it’s terrible. It can’t be used outside the USA. The customer service has really changed for the worse. It’s impossible to speak with an actual person. When you finally get through their hands are tied as to how much help they can actually provide. If you need to speak to a supervisor it’s always a call back, they’re never available to talk when you ask for them. Then they don’t actually call back in the two business days that they say it will take to get a call from a supervisor. I’m still waiting for a call back from a supervisor from 2 years ago! When I got the app and this new card it offered up to $250 back, right as I reached that $250 reward, from the 5% cash back feature, greendot dropped it to $100… I have yet to get an answer as to why they stole the $150 from me. The cash back reward is now capped at $100, even if what you’ve loaded/spent should be more. Now they’re limiting how much you can load onto it each month…
The card still has some usefulness to me otherwise I would have given on greendot a long time ago. I recommend not using greendot to begin with.
About Green Dot - Mobile Banking
Green Dot is a financial technology and bank holding company committed to giving people and businesses the power to bank seamlessly, affordably, and with confidence. We have managed over 80 million accounts to date.
Enjoy a range of features across our collection of Green Dot cards including:
• Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹
• Send money & pay bills³
• Deposit cash using the app⁴
• Enjoy no minimum balance requirement
Additional features available across select Green Dot cards:
• Access a free ATM network. Limits apply.⁷
• Overdraft protection up to $200 with eligible direct deposits and opt-in²
• Earn 2% cash back on online and mobile purchases⁵
• Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁶
The Green Dot app is the most convenient way to manage your account.
•Activate a new card
• View balance and transaction history
• Lock/Unlock your account
• Deposit checks from your mobile phone⁸
• Works with mobile payment options including Apple Pay
• Set up account alerts
• Access chat customer support
Visit GreenDot.com to learn more.
Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features. The name and Social Security number on file with your employer or benefits provider must match your Green Dot account to prevent fraud restrictions on the account.
¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
² Fees, terms, and conditions apply. Learn more at GreenDot.com/benefits/overdraft-protection
³ Active personalized card required. Limits apply.
⁴ Retail service fee of $4.95 and limits may apply. Keep the receipt as proof of your transaction.
⁵ Available on our Green Dot Cash Back Visa® Debit Card. Terms and conditions apply. Claim the cash back every 12 months of use and your account being in good standing.
⁶ Available on our Green Dot Cash Back Visa® Debit Card: 2.00% Annual Percentage Yield (APY) is accurate as of 11/01/2024 and may change before or after you open an account.
⁷ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply.
⁸ Active personalized card, limits and other requirements apply. Additional customer verification may be required. Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided the sponsor bank identified in the Terms and Conditions for the service and Ingo Money, Inc. Subject to Terms and Conditions and Privacy Policy. Limits apply. Ingo Money check cashing services is not available for use within the state of New York.
⁹ Message and data rates may apply
Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
©2024 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739
Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy Terms of Use: https://m2.greendot.com/legal/tos
Enjoy a range of features across our collection of Green Dot cards including:
• Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹
• Send money & pay bills³
• Deposit cash using the app⁴
• Enjoy no minimum balance requirement
Additional features available across select Green Dot cards:
• Access a free ATM network. Limits apply.⁷
• Overdraft protection up to $200 with eligible direct deposits and opt-in²
• Earn 2% cash back on online and mobile purchases⁵
• Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁶
The Green Dot app is the most convenient way to manage your account.
•Activate a new card
• View balance and transaction history
• Lock/Unlock your account
• Deposit checks from your mobile phone⁸
• Works with mobile payment options including Apple Pay
• Set up account alerts
• Access chat customer support
Visit GreenDot.com to learn more.
Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features. The name and Social Security number on file with your employer or benefits provider must match your Green Dot account to prevent fraud restrictions on the account.
¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
² Fees, terms, and conditions apply. Learn more at GreenDot.com/benefits/overdraft-protection
³ Active personalized card required. Limits apply.
⁴ Retail service fee of $4.95 and limits may apply. Keep the receipt as proof of your transaction.
⁵ Available on our Green Dot Cash Back Visa® Debit Card. Terms and conditions apply. Claim the cash back every 12 months of use and your account being in good standing.
⁶ Available on our Green Dot Cash Back Visa® Debit Card: 2.00% Annual Percentage Yield (APY) is accurate as of 11/01/2024 and may change before or after you open an account.
⁷ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply.
⁸ Active personalized card, limits and other requirements apply. Additional customer verification may be required. Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided the sponsor bank identified in the Terms and Conditions for the service and Ingo Money, Inc. Subject to Terms and Conditions and Privacy Policy. Limits apply. Ingo Money check cashing services is not available for use within the state of New York.
⁹ Message and data rates may apply
Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
©2024 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739
Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy Terms of Use: https://m2.greendot.com/legal/tos
File size: 157580288
Launched countries: US
Minimum OS version: 12.0
Release Date: 1305654451000
Published by Green Dot Corporation
Website url: https://www.greendot.com/our-products#mobile
Publisher country: US