App Profile: GO2bank: Mobile banking

Android / Games / Puzzles
GO2bank: Mobile banking
Installs:
Rating:
4.77
Total Reviews:
52.27k
Top Countries:
US
< $5k
/mo
50k
/mo
Reviews: What People Think About GO2bank: Mobile banking
mermercarebear
Rating: 4/5
I’ve been with GoBank for years and switched over to GO2bank. Getting my money switched was frustrating and confusing, but it worked out in the end. (I originally gave it 1 star due to the frustration, but it all fixed itself in the end.) The only reason I’m not giving it 5 stars is because many useful financial apps like Experian or Acorn do not recognize GoBank/GO2bank. They are never listed. I can’t even request GO2bank to be added to Experian cause there’s a digit in its name. Even when I tried to connect my GoBank account to GO2bank through Plaid, nothing came up when searching it. It’s ridiculous that other companies don’t recognize it even though it’s been around a long time and I was online banking with them way before other online banks started such as Chime. I think if there is a way to fix it. It would help customers out so much. One more small critique is I liked the simplicity of the GoBank app home page. I don’t like GO2bank’s. I’d like to be able to clearly see my account, see any savings, transfer funds, etc. in one place like GoBank.
Kamuela L Bannister
Rating: 3/5
It started out really good banking with GO2Bank. So much so that I endeavored into a GO2Bank secured Credit Card. Then I noticed twelve unauthorized transactions and opened a dispute claim. I put in the leg work and submitted a dispute packet as directed that included all supporting documents like a police report, correspondence with other parties and banking institutions that were involved, and a detailed dispute letter. The packet was submitted via USPS mail as it was the only option; so one can imagine the lengthy timeline from opening the dispute claim to finally getting GO2Bank’s response and outcomes. Well, in the end it did not go in my favor and lost hundreds of dollars. The unfavorable dispute ordeal made me divide to change my direct deposit from GO2Bank to my other checking account. I later realized that the GO2Bank secured credit card payments could only be made from the checking account. So I aimed to utilize the Debit Card Transfer feature with GO2Bank but that isn’t going so well with transfers being rejected my funds have been held for 7 or more business days before being available. This makes making the monthly credit card payments challenging. I am still in limbo about closing my accounts with GO2Bank but hesitant for it may influence my already low credit score. I thought using GO2Bank banking services was going to help me to improve my credit score but so far it does not seem as such.
Fish or swim:
Rating: 2/5
So I go to the atm to take money out of my account to pay a bill but my limit was 500 per atm transaction per day but my bill was 600 so I call customer service and he tells me that I can go into the bank with a teller and withdraw more so the teller is like oh it got declined 3times so u will have to try back tomorrow so here I am back on the phone with customer service and I was like the other customer service representative that I was on the phone with told me to go in the bank to a teller to get more money out my account and it declined so I tell him after he over talks me for 3mins I said I just called and they told me to go in the bank he says oh I’m sorry but I can connect u with the fraud dept because the computer put it as a fraud check I’m like sure can u connect me to her because I’ve been at this for a hour now so I’m on the phone yet again and she tells me I’ll fix it it will be just a moment I said I only have 30mins b4 they close and I’m done I’ll have to pay a late fee oh it will only b a minute so 20mins later she comes back on the phone and says I fixed it but u have to wait 10-15 minutes so I wait 25 mins but by this time the bill payment Ctr is closed and guess what I still wasn’t able to get any more money that day so I got charged a bunch of fees for trying to take my money out and I got a late fee from the bill company and I was late for work to boot…
About GO2bank: Mobile banking
GO2bank™ is the banking app built for everyday people withn no hidden fees² and no monthly fees with eligible direct deposit¹. Otherwise, $5 per month.

Get your pay up to 2 days early and government benefits up to 4 days early with direct deposit⁶.

Withdraw cash for free at our free nationwide ATM network⁷. Deposit cash at retailers nationwide¹². Earn more with our 4.50% APY on savings¹¹.

Get up to $200 in overdraft protection after eligible direct deposits and opt-in³.

Build credit with the GO2bank Secured Visa® Credit Card with no annual fee⁵ and no credit check⁴.

Keep your money safe with card lock/unlock⁸. Get fraud alerts if we ever see anything shady¹⁰. Plus, the money in your account is FDIC-insured⁹.

Download the app to open an account or visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions.

1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period.
2. See our simple fees chart at GO2bank.com.
3. Fees, terms and conditions apply. Learn more at GO2bank.com.
4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies.
5. Annual Percentage Rate is 22.99% and is accurate as of 1/1/2025. For information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com.
6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply.
8. Previously authorized transactions and deposits/transfers to your account will function with a locked card.
9. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.
10. Message and data rates apply.
11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. 4.50% Annual Percentage Yield (APY) is accurate as of Jan 2025. APY and interest rate may change before or after you open an account.
12. Retail service fee up to $4.95 and limits apply.
13. NO PURCH. NEC. End 3/31/25. Void where prohibited. 50 US or DC (excl VT), 18+. Full rules, go2bank.com/Win10K. Promotional prizes are reported on form 1099 to the IRS.
All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Cards issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/techprivacy
File size: 296652800
Launched countries: US
Minimum OS version: 14.0
Release Date: 1605772800000
Published by Green Dot Corporation
Website url: https://www.GO2bank.com
Publisher country: US
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