App Profile: MyMedicalGuardian

Android / Games / Puzzles

MyMedicalGuardian

Installs:

Rating:

1.48

Total Reviews:

Top Countries:

US, AU, IL

< $5k

/mo

< 5k

/mo

Reviews: What People Think About MyMedicalGuardian

Jimmyrice

Rating: 1/5

Really? No push notifications? Updating location hourly? How can this app still not be improved after 4 years of horrific reviews? Is anyone at the company checking the reviews? I was told by the sales person I would get notifications and clearly he was clueless. I really don’t know how this can be functional without them. Otherwise we might as well log in via web browser. Oh, and was not told it costs an extra $2.75 per month for text alerts. Maybe the risk of losing this revenue is why they won’t listen to these reviews after four years about push notifications? 🤔

FranKeeDee2

Rating: 2/5

The apps signal strength indicator is TOTALLY USELESS. Has anyone ever seen any value other than “Good” at 4 ‘bars’ (max height) or zero bars (no indication at all). This useless app seems to show either full strength or nothing. You call the call center for customer service and they argue with you that the data they see shows something different (e.g. varying signal strengths). When you ask why the app shows something different they tell you ‘different division’ but won’t let you talk to that division. The only redeeming quality of this company is the all-in-one mini lite. The app and the people are useless.

Gosia373

Rating: 1/5

This is one of the worst apps I have tried. We were told it would be able to do many things. Could not assign roles but only got message indicating not selected. No button to choose a role by names. Only thing we could do was add call list people without issue. Tried to set up for my mom and I and we got emails which had an approve button which did nothing but open the app which ultimately just opens a webpage instead of an app. On app side on login still stuck on “requested” for access even though approve button was clicked in in email messages to my mom who is account owner.

About MyMedicalGuardian

Designed for use with Medical Guardian brand medical alert systems, MyGuardian is a powerful tool designed to connect caregivers with older adults. It allows you to keep older adults safe with care management features including task reminders, activity alerts, location monitoring, and secure medical history/emergency contact storage.

MyGuardian also acts as your client services portal, making it easy to pay bills and connect with Customer Care 24/7.

For Customers and Caregivers:

Manage Billing
A timely, transparent billing dashboard

Manage Care
All the tools you need to give and receive care remotely, including activity planning & communication, group chats & more.

System Status & Reports
Monitor devices tied to your Medical Guardian account

Download MyGuardian to effortlessly check-in with loved ones aging in place today!

File size: 54862848

Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBHBBBYBEBMBRBGCLCOCRHRCYCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMTMXNLNZNGNOOMPKPAPEPHPLPTQAROSARSSGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYAFGEIQLYMAMZMMYEBJBFCMCGCIJOLAMLSNTZUGZMZW

Minimum OS version: 14.0

Release Date: 1627887600000

Published by Medical Guardian

Website url: https://qa.medicalguardian.com/medical-alert-system-customer-support

Publisher country:

App Profile: MyMedicalGuardian

CenterWell Pharmacy

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