App Profile: Medical Alert Connect

Medical Alert has been trusted with protecting over a million lives nationwide with our medical alert systems. Now, whether it is for yourself or a loved one, you can use our Connect App if you have a Medical Alert service subscription. Our Medical Alert Connect App expands the power of our innovative medical alert systems and adds new and exciting features to your existing service experience.


Receive Live Emergency Alerts
Based on your preferences, choose to receive either email, SMS notifications, or a call about your loved one’s activity. Allowing you to make decisions quickly and follow up without delay.



Retrieve GPS Location
Accurately track subscriber location using the advanced GPS available in select mobile devices.


Check Device Status
Connect App will let you review all the devices you have under your subscription and let you know the device’s battery life, giving you the ability to notify the user if the device needs to be charged.


Review User History and Status
Check on the device history and status of all the loved ones in your care and review information for each user.


If you are among the first people to join our Connect App community and we would love your help to improve. Your feedback on your experience is appreciated so please leave a review in the app store!